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  1. 6453

    816 - tvs50 auto attendant

    all, It is 12:53 AM and I have read every post and tried to decipher all of the panasonic manuals i have and all the panasonic manuals i have downloaded to no avail. I am three days into this and at my wits end. I have installed an 816 and a tvs50 in my own office and have been able to get...
  2. 6453

    CO Line ringing

    Hello, Thank you in advance for any help you might be solving my problem. First let me say I am a nortel guy. have searched this forum, read the system admin manual, and the station manual and have not been able to find the answer. I have a customer that has a TD1232 and they want all co...
  3. 6453

    Printing one job on 2 differents printers simultanously

    hello, I have a situation where I need to send a print job to 2 printers. I can not just press print once for each printer as The print jobs are being sent from a very old application. I am using windows 2000 server and am printing to generic text printes that are connected to an IP based...
  4. 6453

    busy lamp field????

    Is there any way,on a m7324 to make some of the buttons show the status of another station? so that if the boss is on the phone the receptionists will be able to see that? This is on a MICS with 4.1 software. Thanks in advance for your help.
  5. 6453

    night ringing

    hello, thank you in advance for any help you might be with this problem. I have an MICS with 4.1 software and i need to setup night ringing. There is a full time receptionist and when she goes on break or leaves for the day they would like the incoming calls to ring at all phones for a...
  6. 6453

    BCM PRI - we moved... HELP!!!!!!

    HELP!!! we moved from one location to another yesterday and brought along our BCM. The BCM has 2.something software and a T1 module. We have a new PRI at the new location and the main number for the PRI has naturally changed. SBC swears that the d channel is up and i have 3 green lights and...
  7. 6453

    BCM call routing - two comapnies

    Hello and thank you in advance for any help you might provide me. I have a customer that has a BCM and call pilot. They are subleasing some of their office space and would like to lease time on their switch as well. My question is - can I have two separate automated attendants based on...
  8. 6453

    BCM ACD LED reader board

    Hello! Thank you all in advance for any help you might be in helping me to complete this task. I have a customer that has a has a BCM with Call Pilot and is using ACD. This is a Pizza call center with about ten call handlers at the busiest time of the day. The customer wants to have a...
  9. 6453

    6x16 DR5 software

    All, I am going to add flash to a 6X16 and need a DR5 software cart. Does any one have one I could purchase or trade for? Thanks, Michael
  10. 6453

    Full handsfree help

    Hello! I have installed a 6X16 with DR3 rel 2 software. I have 6 incoming lines and all 6 lines are appearing and ringing on all 6 stations. The stations are all set for 2 intercom keys. I have read a norstar software matrix and according to that matrix the software mentioned above provides...
  11. 6453

    DID ringing on an 8X24

    Hey! I have analog DID's coming into an 8X24 and they are working well EXCEPT that all the DID's always ring at 221. No matter what the status of the station is, i.e., if the station is not engaged or is RNA the DID always rings at the station ad 221 simultaneously. The next problem is that...
  12. 6453

    Hello, I just installed a 6X16 a

    Hello, I just installed a 6X16 and have two seemingly simple questions. first: I can not find a way to transfer a call. *70 is an invalid feature. There is a link button but that goes to an outside line. I need to be able to transfer to an internal extension. Second: Is it possible to...
  13. 6453

    installing did's on 8X24 DR4

    Hello, I have read the FAQ's and read the docs that are produced with a did's search here. I have follwed the instructions and am still having problems. I have istalled DID's on MICS' in the past with no problem but now I am trying to get some installed on an 8X24, DR4, and am having no luck...
  14. 6453

    menu options

    hi, we just got a partner phone system with partner mail vs4. i reset the voicemail system to factory defaults and now i am trying to set the auto attendant menu prompts. I have gone throuth the process about ten times and i get the same resultes each time. The default AA menu prompt is...
  15. 6453

    can't initalize startalk

    hello folks... I am installing a new (used) 8X24 DR5 and startalk. The switch seems fine all the stations work fine but I can not initalize startalk. No matter what F9** codes I use I get "inactive feature." these have been my troubleshooting steps thus far: note: when lifting or...
  16. 6453

    8X24 operator question

    Hello, I have an 8X24 with 4.0 software and Startalk Flash. The goal is to have all incoming calls ring to the operator (ext 221) for two rings then default to AA. What happens however is, If 221 is free, and it is ring no answer, the call goes to AA and then if the caller does nothing it...
  17. 6453

    Outbound caller ID

    hello, I have a MICS with 2.0 software and I am having a problem with outbound caller ID. The outbound caller ID shows the inbound DID of the CEO. To say the least, this is a problem. Thanks in advance for any help.
  18. 6453

    DID Nightmare

    hello, i have a MICS on 1.1 and a fiber module with two analog DID cards installed. They have been working fine since installation 10 days ago. Now when one dials a DID number from outside all they get is a fast busy or dead air. I checked the programming for the target numbers and line...
  19. 6453

    NAM AA question

    hello, I have a MICS with 1.1 software and a NAM with 3.0 software. I also have 8 analog DID lines. Everything seems to be working fine EXCEPT if a caller dials into the main number and hits autoattendant then dials an extension the caller will be sent to voicemail on ring no answer or busy...
  20. 6453

    NAM 3.0 password

    this is a never ending saga... So... I got the old software back up and running and all the DID's reprogrammed and sent to the correct stations and the voicemail boots and sings a pretty song and if I press F983 low and behold, the LCD read LOG: Eureka!!! it works!!! Well almost...

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