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Greetings, I work with a local Fire Department and we are working to go as paperless as possible. One of the options we have been looking into/using is the digital signatures in the pdf files created by Livecycle ES 8.2 In looking, it appears that in order to have a central location for the...

Greets all, need a hand if anyone can offer it. We have an old (lots of dust) NEAX 2000 IVS. Previously we had the SMDR running out of the system into a call accounting software. For some reason, it stopped working. We have taken the cable through a straight db9 cable and into a com port on...

You'll have to pardon me, I've been an Avaya tech for a while, so I'm not as familiar with the features and the associated names within the Norstar. My company has a Norstar MICS on release 6 of the software. A feature I'm looking for in referred to (in the Avaya world) as EC500. The feature...

Long and short: Customer is D/L'ing the movie and a preloader is showing. For some reason if they file becomes corrupt (ie transfer gets interrupted, etc), they keep getting stuck when they refresh the page. We are having them delete the temporary internet files and it is able then to...

A little over a year and a half ago, I was an IPO tech, working on VMPro, IPO 406v2, etc. I know the system still had a lot of kinks to get worked out of it and was curious the overall impression people had of the system now from a year ago. From the posts I've been seeing, it still has it's...

In short, I'm looking to create a menu which reads in from an XML file and will "track" where it is. For instance if you're on frame is on page1-2.html it will show in the menu Topic 1 (drop down) Page 2. I'm not sure what to call this and I've been searching for various tutorials to find the...

I've made some buttons using the stage. Made them symbols and am using 2 states. "Up/Over" On Over, all it does is add a filter of a gradient glow to the text. For some reason though, it appears the text sifts on random buttons in this menu. I've looked at the x/y cord and size of the text...

Greets. I've created a menu in Flash 8 AS2 which gives a list of 11 options. Click 1-11 and it opens a MC which contains buttons. The MC is then ._visible and .enable = true When another option is clicked, or the same option is clicked, the current MC is closed ._visible and .enable = false...

Greetings! I'm working on learning flash 8 and have found the ability to do a handful of things. I'm also working on my actionscript, but am very new to it. I have found various tutorials which have been helpful and am enrolled in a couple of classes later this month. I wanted to ask you...

We are running into a unique issue and I'm looking for any insight. We ran patches on the 7th and since then we've had issues with OWA where it stops responding. We are using Exchange 2003 on Windows 2k server also running Symantec antivirus/antispam. I've found an article which describes a...

I've been debating on posting this here for a long time, but I'm curious to other's thoughts in seeing if I have handled myself correctly or not in this situation. Let me first explain. I've been in my current job for just under 2 years. Shortly after starting my job, I was diagnosed with...

The layout: Client has an S8500 at primary site with MOH. Remote sites are G700/S8300 LSP's. When someone calls into remote site 1, and is put on hold, the music is being transmitted from the primary site via IP, thus consuming bandwidth. I'm aware of tenant partitioning to use for multiple...

So we were installing an IPO 403 running 3.0 (59) at a client site. Very basic, 3 phones (2 3810's, 1 6408) and 2 phone lines. For some reason, any time we called out, or received a call on the 3810's, the mic was extreamly "hot". What I mean is I could be in the front of the store on the...

Ok, I know a lot of you aren't in the US, but for those of you who are (or those of you who aren't but know the answer), I'm curious. If I have an IP Office at a primary site and a remote location using an IP phone is there a way to set it up so that when the remote IP phone dials 911, it...

Greetings, I'm trying to find a way to connect a Merlin Magix to an IP Office via a T1. Basically the two systems will be at remote sites and I'm looking to just be able to 4 digit dial between the sites. I'm an IP Office guy, so I have an idea of what would have to happen on the IP Office...

Greetings. I need a little help here if I could. I am working on a vector, basically the call comes into a station, then covers to the vector. In the vector we have the option to dial an extension. If the end user dials an extension, it will ring the extension, however the coverage path gets...

Ok, I know this isn't "supported" by Avaya, but I've also heard it can be acomplished somehow. What I want to do is have the ability to be on a call (on an analog line) and be able to send a "hook flash" to the line, get a second dialtone, dial a number to transfer to, and "hook flash" again to...

Have a question for the gang. I am curious if anyone has taken 2 Intuity Audix LX's and put them on the same Definity PBX, then networked them together so they could pass messages. I know this sounds like a mess of an idea, but it's something in motion that I was just curious if anyone has...

Just curious if anyone has used a Bogen Page Pac in conjunction with the IP Office successfully. I know Avaya is looking more for the UPAM's now, but we had a Page Pac on hand and was curious if anyone had luck in making them work. Thanks!

We have a client who uses call forward extensively. Pre-upgrade, when he wouldn't answer his cell phone, the call would drop into his cell phone voicemail. Now for some reason after the upgrade, it's only rinigng his cell 3 times, then dropping back into his station voicemail. I thought this...