Search results for query: *

Gents, I´m running into an issue I have a mitel400 in belgium, with 3 locations in germany, they only have mitel One and phones connected to belgium. If they dial a number +49176... the notification on the mitelone is correct however when they dial 0176... the notification on Mitel One is +3217...

Hi, I have update my system from 10.1 to 11.1. All seems to be running ok, but I can´t use Voicemail Pro Client. Login Failed - I can login with the credentials on port 7070 of the UC Module - I can login with the same credentials on port 7071. - In system Status I can see that the link is up...

Gents, Following situation: Primary server, 2 Expansion modules and an application server in a DMZ zone. All working in R9.1 On the primary server I could see all servers and expansion modules. After an upgrade to R10, we are missing the application server in the view. If i log on to the...

Anyone has configured a KPN SIP trunk on an IP Office? X-lite seems to work fine. Outgoing calls one-way speech and no incoming. By incoming calls I don´t see anything on the Monitor. Thanks for clues on this one

I have upgraded voicemail pro from 8 to 10.1 The customer has to put in a password with 6 digits. In the old version this wasn´t necessary. Can this be changed again?

All, I have done an upgrade from One-X portal from R8 to R10.1 everything works on several pc´s (Windows 10.1) but on some (mainly Windows 7) the client will get registered, but it looses connection to the server. They can reconnect but will disconnect after several minutes. Has anyone know...

Gents, Hope someone here could help me out. I have a working IPO with IPOCC, now the customer wants to change the domain names. - I change the Domain in the IPO - system - LAN1 - VOIP - After this I change the domain in the CHAP - Adapter - properties. When I reboot everything, the IPOCC SIP...

All, I'm trying to connect an AudioCodes MP-124 with an Avaya System Manager 6.3. I have reached the status that my SIP phone is registered on the Audiocodes. But when I dial form my Avaya phone to the Analog phone I hear only silence. And when dialing from Analog to Avaya, I have a fast busy...

Hi, Anyone has an idea on this issue. A Call is being queued and even when there is an agent becoming free, the call stays in the queue. Sometimes even for 22 minutes before going to the agent. What am I missing ? Thanks

Hi, any Belgian users who already have configured a Telenet SIP line to an IP Office ? Would like some more info about the setup. Thx in advance

Hi, A customer has opened a new office in germany. They have an E1 overthere but i'm having troubles to get the outgoing CLIP right. When the station is on sending number on restricted, the provider is still sending the main trunk number. We have called the german telecom provider, but they...

Gents, I was able to load the AVP on the server, that part is finally running. now i'm trying to deploy the utility services, but when i deploy this, i receive a failed. nothing of information. Anyone has an idea on what is going wrong. With the VMsphere client i can add a new resource but not...

I have entered all the data in the IPOCC. that part is all done, except for the link with the IPO. I have entered all data in the web administration of the IPOCC, all Agents, Agent Groups, topic and so on are OK I re-created the excell sheet with the same input to have the configuration.csv for...

Gents, still strugling with my first install of IPOCC :( I have created the excell sheet. when I try to dataimport.exe it doesn't work: database needs to be empty. In the docs they speak about a backup.bat file in the directory utilities, but i have only a pgbackup? And all the commands with...

Gents, I'm a bit in a panic, first install of an IPOCC and with the docs next to me.... click on the AdjustHostname.exe and credentials should be sa and Administrator. But it doesn't work :( It's an install with a .ova file. Anyone can help me out?? Thanks in advance

Hi guys, I'm new to the IPOCC. I'm working on the excel sheet, but I can only add an agent in max 5 agent groups? Is there another way to do it. I have agents which are in more then 10 groups. In the docs I could find that an agent can be in up to 120 groups, but I just do see it on how I can...

Gents, Who can help me out with this one? Situation: I have a CM6.3 with SM connected to an InIn switch. When a call comes in and is routed to the InIn, they will see something like +00316xxxx so the number is completly messed up. Number should be +316xxxx or 00316xxx but not +00316xxx...

Hi, A Customer had a working BCMS 2.4 and Avaya Communication Manager 6.3 Now the BCMS can't connect to the switch anymore. We have rebooted the pc without success. And verified the port which is used. Does anyone has an idea on this one? Thanks in advance Steve

Gents and IP Office wizards, I'm really stuck on this one :( IP Office 500 R7 SIP trunk for provider IP Phones all in the same VLAN Call enters to the reception, and all is well. Now when an other person tries to use the pickup button, we have one way voice. The caller can hear the person on...

Hi guys, Hopefully one of you can help me out. I´m setting up an IP Office R8 with a prionet SIP trunk. Outgoing calls are working fine, but incoming DID numbers are a pain. All DID numbers are coming on on 1 number (the username of the trunk) In the monitor trace i can see the DID number in...