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Hi, One of my users has been encountering issues in running Outlook 2000 (corporate/workgroup) on our Windows 2000 SP3 platform. Specifically, he's using the Junk Senders option to sort out spam, but he periodically finds that one or two internal colleagues are appearing on his list [shown by...

Good day, I'm looking for an authoritative source for deriving an appropriate support-tech-to-end-user ratio for the purposes of bolstering our support staff as the userbase grows. I've heard various numbers kicked around for deskside (face-to-face) support, but our company does not have...

I'm a Linux newbie and I can't seem to get VNC or TightVNC to work as a server on my Linux box. It appears to be running, but I can't remote into it from my Win2K box. I've tried running the Win2K box in listen mode and initiating it from the Linux box, but that won't work either. I can...

Looking for a hardware solution for the following need... We have 3 sets of ISDN lines, allowing us max bandwidth of 384 for videoconferencing. At our new facility, we will have 3 rooms with videoconference equipment, as opposed to our current single room. In the absence of adding ISDN lines...

Looking for a hardware solution for the following need... We have 3 sets of ISDN lines, allowing us max bandwidth of 384 for videoconferencing. At our new facility, we will have 3 rooms with videoconference equipment, as opposed to our current single room. In the absence of adding ISDN lines...