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Is anyone aware of a diff utility that is able to compare differences between different versions of the same .txt file within SharePoint? Edmée de Klerk Infrastructure Consultant Denver Technology

One of our users has an XP IBM desktop that recently has started running 30 minutes fast after every reboot. It stays fine while logged in. Tried so far: Reset BIOS Clock Turned off/on time sync with internet server Disabled/reenabled Windows Time Service Replaced CMOS battery Replaced system...

This one has got me stumped. One of our users is experiencing the problem after his laptop was replaced. All the Notes settings on the new laptop have been compared with the old laptop, the only difference being the version (ie used to use 6.0, now uses 6.5.2) Here's what I tried so far: Under...

Our company uses a workstation security tool to scan for any unauthorised software on users machines. One of our user's scan fails every time due to the fact she used to have WinMX installed. After uninstalling the program, all folders, files, and registry entries (ie a full search of "winmx"...

One of our clients had an error message pop up this morning I have not encountered before: Regedit.exe - Application Error The application failed to initialize properly (0xc0000005). Click on OK to terminate the application. The client told me the error message just appeared while she was not...

I'm in the process of migrating 3 users for a client. I've been struggling for a few days and could do with some help. The users are setup as 3 profiles (identities) on OL2000 while logged on (in OL and machine/network) as someone else (who has left). They want all 3 profiles moved to OE6...

One of our clients wants 3 users moved from Outlook 2000 to Outlook Express 6. Now I have heard several ways of exporting from Outlook Express to Outlook but not the other way around. The client's Outlook has been setup as 1 network login, 1 outlook account with 3 profiles to be changed to 1...

We have a strange problem with our HP 1050 plotter. We moved offices about 2 months ago and had to reconfigure the plotter to use the new IP address. So far, so good. However, since the move the only application that is now printing to the plotter is Microstation, all other print attempts...

Does anyone know a solution to ntaskldr.exe hogging resources on a computer? This Notes task slows down my computer on a regular basis and I have to kill it manually through Task Manager at least several times a week. Edmée de Klerk Storage Management Lead - AP IBM Global Services

One of our users is unable to print to her local printer (ie not on the network) unless she enables legacy plug and play detection under Device Manager > Ports > LPT1 > Properties > Port settings > Enable legacy plug and play detection checkbox. This needs to be done each time she logs on...

All, I've been trying to find an answer to this but so far no luck. If you select the "Retry missed targets" option in ARCServe 2000, will it require a new tape or after creating the make-up job will it append to the normal backup tape? We have had some unrecoverable data errors and as a fail...

I was just wondering if anyone has experienced any issues with the NetWare Client Agent for v9.0 and how they resolved them? Thanks, Edmée de Klerk Storage Management Lead - AP IBM Global Services

Hi All, I'm in the process of upgrading my NetWare client agents from ARCServe 2000 to V9. My question is, should I uninstall the client agent first, then install the v9 agent or can I simply install "over the top"? Also, if I do install over the top will I need to unload the agent on the...

All, After installing service pack 4 on our NetWare 6 servers, our ARCServe 9 backup server is now returning the following error for when trying to backup our NW Tree: "failed to read data set". Has anyone else experienced a similar problem? I'd really appreciate any help or pointers in the...

All, I'm experiencing some database corruption (ARCServe 2000, win2k) at the moment and ran dbfix to correct the problems. Unfortunately this did not do the trick and I am now looking at the keybuild and dchain utils. However, I'm not quite certain which order they should be run in. In the FAQ...

Hi all, One of our users who has recently been moved to AD needs to check open files on one of our servers and would like to use his local MMC to check this. However, once he is connected to the server and has drilled down to the Shared Folders area he gets a "Error 5: Access is denied" when...

Hi all, One of our users needs to check open files on one of our servers and would like to use his local MMC to check this. However, once he is connected to the server and has drilled down to the Shared Folders area he gets a "Error 5: Access is denied" when trying to access the Open Files...

All, Recently I have been starting to filter out certain system files that cause the backup to finish as Incomplete, e.g. "perflib" files,cmagent.dym files for NetWare, etc. I was wondering, what are the standards for filtering? i.e. are there certain system files that are often filtered out...

Hi all, I'm about to install a Dell Powervault 122T SDLT 320 autoloader, on our win2k ARCServe 2000 SP4 server, to replace our single DELL SDLT tapedrive. Has anyone experienced any issues and/or problems with this configuration? I would love to get some feedback before I plug in the new...

To fix NT Client agent timeout problems would it be better to change the client agent priority to low, or change the Receive and Send timeout settings in the registry? Or both? Thanks, Edmée de Klerk Storage Management Lead - AP IBM Global Services