I remember reading a while ago about Aspect opening up the 2nd line of the Aspect display to use when displaying cut through data when a call connects.
Does anyone know how to access the 2nd line? I'm setting Variable E using our Contact Server but can't get the data to go onto the 2nd line...
OK - stupid question - How do I determine what version of Communications Manager my system is running? I know I've got an 8500 media server and I think I'm on 2.something but the DST upgrades appear to be unique for different 2.x versions.
Thanks
Has anyone connected the Aspect to an Avaya IP Office system? I'm trying that connection through a T1 for PBX/Aspect connections and I'm having problems getting DNIS/DID digits to transfer correctly from the Aspect to the IPO. I appear to be losing digits in the transfer. I'm experimenting...
Has anyone connected the IPO to an Aspect system? I'm trying that connection through a T1 for PBX/Aspect connections and I'm having problems getting DNIS/DID digits to transfer correctly from the Aspect to the IPO. I appear to be losing digits in the transfer. I'm experimenting with the...
I've been fighting to clean up a friend's PC. Can someone with more experience than I have please scan the HijackThis log shown below and see what I've missed. I've run HijackThis as well as Symantec and Adaware multiple times but whenever I reconnect to the internet and open IE, the system...
I'm trying to uninstall and reinstall the drivers for an HP printer on my friends's Mac. When I try reinstalling the driver, the system comes up saying that the drivers aren't installed. Any suggestions?
Does anyone know where to buy a connector to go from the output of a PC sound card to the handset connector of a telephone? We need to play wave files from the computer to both parties on a consumer phone call. We're looking to buy 100+ of these so cost is factor. Thanks. Alan
Does anyone know the definitions for the various T1 timers? I'm trying to setup a PTP link and it looks like the IPO isn't waiting for any incoming digits before routing the call.
I'm installing an IPO with a dedicated T1 connection to our Aspect system. I've got the Aspect setup to dial a 4 digit DNIS number but it's not being recognized correctly by the IPO.
Does anyone know the definitions for the various timers on the T1 card? We think the timers need to be...
I've got a partially dead IP 400 - when you power it up, the yellow & green LEDs on ports 17 - 30 turn on and remain on. The LEDs for 1-16 remain dark. The Status LED turns on Red.
I read elsewhere in the forum about using the AT-X2 and AT-X3 commands through the DTE port. Will those work on...
Does anyone have access to a searchable database of unused vanity or cosmetic toll free numbers? Something besides AT&T webpage that only lets you look at 10 numbers at a time? Maybe something that lets you exclude certain digits?
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