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Hi Guys, I've got 3 Mitel 3300's all linked together with Sip Trunks in a Training Lab. Everything works great, I can call any extension from any switch etc, even in and out of the PSTN which I have on one of the switches. I'm attempting to Wireshark Trace all the Sip and RTP traffic between...

Hi All, I've got a Customer experiencing a weird intermittent Voicemail issue. DDI Calls come into Auto Attendant Mbox 701 and after choosing option 1 calls drop into Mailbox 702 where callers can leave a message. Intermittently whilst halfway through leaving a message the caller hears the...

Guys, MiVoice 8.0 SP3 PR2 Think I might be going mad but for years now I've been using Name Tag Hunt Groups to override Voicemail and Hunt Group re-routing integration rules. For example a Name Tag HG #150 call re-routed to Voicemail should when called drop straight into the Mailbox of X150...

MiVoice 7 MBG Teleworker. Hi, Can anyone recommend a budget ATA for a remote site for 1 Analogue Phone, no faxing just telephony. My Customer has been looking at this Grandstream HT812 ATA Router, I was just wondering if anyone has had any dealings with this ATA. Were in the UK. Regards...

Hi, I've just installed Micollab UC Client 6.2.3.0.25726 for Android downloaded from the UC on the MAS Server onto my Customer Android phone, all seems to be working ok except that on the App I can see the Contacts from the Corporate Directory but the icons are not showing the phones status. If...

Hi, I'm coming from a Meridian, CS1K, Mitel & ISDX background, and I'm looking for advice as to what Training I need to get me started on Avaya Red Products, I've already had the Avaya Aura Contact Centre 6.2 Training a few years back but I've had very little exposure to it since then, I've not...

Guys, I'm interested in getting started with vMCD. I'm a bit confused about the Licensing. I have a 3300 in my Lab with 7.1 Licence/ARID. Can I use this Licence or will i need a seperate one to run vMCD. I've got the box ready to go but I dont want to start resetting hardware id's unless I...

Anyone managed to get a Nortel/Avaya 1120/1230 Firmware SIP1120e04.00.04.00.bin working on a 3300 Mivoice 7.2 I've managed TFTP the Firmware onto the Phone and to get to enter the Mitels'IP address at the Doamin prompt and then get to the login prompt, assumingly asking for the user id extn...

Anyone managed to get a Nortel/Avaya 1120/1230 Firmware SIP1120e04.00.04.00.bin working on a 3300 Mivoice 7.2 I've managed TFTP the Firmware onto the Phone and to get to enter the Mitels'IP address and then get to the login prompt, assumingly asking for the user id extn number and password...

Guys, MiVoice 7.1 micollab 6 Just installed/configured my first Micollab on MAS Server which all seems well except on the clients theres no voicemail icon on the taskbar on the right hand side of the client application. We're using the integrated vm on the 3300 not nupoint. Should this be...

Guys, I'm having intermittent 403 messages in Sip Trace and access denied messages on telephone handset. Mivoice 7.1 to BT Sip trunks, (Hipcom). Link has registered ok, I can make several calls to same number then I can get 3 or 4 access denied messages, then the calls are successful again for...

Gents, Ive got a weird sip issue which started this morning, all been working fine since April, then today incoming calls which terminate on an Auto Attendant have stopped working, callers hear 1 burst of ringing then silence. All incoming direct dial calls are ok, all outgoing ok. Ringing the...

Guys, I've got and upgrade from MCD4.0 to MiVoice7.1 which last time took about 2 hours to complete, most of the time with the switch off. Question is can I take the dongle out of the 3300 whilst its running, (done it before) and then do the upgrade on a spare chassis, (which has been ordered...

Mitel 3300 CX MiVoice Rls7 Embedded Voicemail Gents, Ladies, This should be easy but I just cant get my MLAA to behave the way I need it to. I've been at it for 2-3 Days now and frankly losing the will to live. Basically I've a Main Menu Mailbox 700 with 2 options that I cant get to function...

Hi Guys, Couple of issues here, I've just been out to an old Mitel MX, the Software is 6.1.5.4 (honest), any way it wont boot, its failing during boot sequence and I get an error message on the CLI basically saying it cant move the error log, or something similar, our support guys reckon its a...

Hi Guys, I've got a Customer who wants all phones to ring on I/C Calls so I've put all the sets into a Ring Group pointed my Trunks to the Ring group and as expected all the phones ring together, however the 5330 Sets display shows both the I/C Calling Line ID and the Ring Group Number but a...

Hi Guys, Just wondering if anyone's had this issue before, I've just had to have a Hardware ID reset on AMC for a MBG Server with 5 Teleworker Licences, long story but the Server was initially replaced and then developed another fault which required a fresh install of MSL "msl-9.4.34.0.i686"...

Hi Gents, This is an issue for an old school Meridian Techie, my problem is that my 500 sets in loop 4 0 intermittently can't break dial tone (MF4), they work fine on loop/dis. 500 sets in 4 1 all work ok although they are in another IPE shelf, but interestingly they still use the same Tone...

Hi, Mitel 3300 CX MCD 4.2 System IP 192.168.1.1 Gateway 192.168.1.254 Nice and easy so far. All works great on my flat network, however my Customer has their own network of Cisco POE Layer 3 switches and he wants to put all his IP phones in VLAN2. The Mitel is the DHCP Server so I know need...

Hi, MCD 4.2, 5550 IP Console version 4 Does anyone know how to factory reset a Console keypad, after a change of IP address of my 3300 and Console, its registered ok with the 3300 picking up an IP address but when I run the config wizard it seems to still look for the old address as well as...