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  • Users: Mongo5150
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  1. Mongo5150

    Unified messaging requirments?

    What rel processor and voicemail do you need (the minumums)??
  2. Mongo5150

    I want Definity training.

    I was looking at the avaya.com/learning website and came across BTC188W2. "Definity System Admin for call centers" They offer it online. 1. Has anyone taken this class? I am interested in your feelings as to how good it is. 2. Would you recommend taking it in a classroom...
  3. Mongo5150

    Message waiting light on Legend.

    I have a Legend 6.1 V11. Site put 6 trunks via channel bank, into the switch. As soon as the lines were added, ALL MWI's turned on. Told them how to clear that, and that was the last time the lights have come on. Installed 012 card to test TTR's. The 007MLM had none that worked. Replaced...
  4. Mongo5150

    KXTVS10 voicemail password

    I have a friend that lost the admin password on a KX-TVS100. He thought that the tech who will never come to fix the problem had said that you can hyperterm to the unit... Is there a back door password? Thanx Matt MFurrer@charter.net
  5. Mongo5150

    Xp PRO

    I have a laptop with XP PRO and no cd rom drive. I can not get in through the network logon. Any Help? MFurrer@charter.net
  6. Mongo5150

    Calling group

    I had a post awhile back that wanted a calling group for a did and then would ring on 6 exts. So I set up a mailbox with the DID and put cover buttons on all 6 phones, works like a charm. NOW, they want to change things. they want the ZERO out option to ring all 6 extensions again. I am...
  7. Mongo5150

    CICS CCR TREE problems

    Ok, relatively new with Norstar. Cosmetics store has ccr answering all calls. Salon pres 1 and store press 4. I have the salon exts in ccr group 1 and store phones on ccr group 4. Calls come in fine and route to the right exts/group, BUT, if 1 person is on 1 of the 3 exts in a group...the...
  8. Mongo5150

    CICS T1?

    Can you put a T1 into a cics? I know I could with a channel bank, but curious on a T1 card. MFurrer@charter.net
  9. Mongo5150

    SBC DID voltage

    OK, here is another crazy one. I am going to a site that SBC tested and states they are receiving only 43 volts of battery. They want me to test the DID adaptor for proper voltage. WHAT? Dont they regulate the voltage that comes in? I know they can see shorts and stuff, but they can see...
  10. Mongo5150

    Group with a DID?

    I have a work order that reads: Please assign a new group DID number with its own voice mail box. Includes 4 memebers with existing DID's (which will not change). Is this possible? The dids are coming over an 800 did card, if that matters. Can you renumber groups to match the DID range? I...
  11. Mongo5150

    Monitor?

    What is the monitor feature for? Is it only for Lucent? Thank you and happy holidays.
  12. Mongo5150

    T1 programming and ARS

    O, this is my first T1 and ARS programming. I have set up smaller lageng/magix systems, but never been faced with this. Presently they have a data T1 with external CSU. Using channels 7-24 for voice. Straight T1 going to slot 7. ESF, B8ZS, RBS, and DMS-100 (i think) Lines will all be...
  13. Mongo5150

    Rel6 Unified Messaging Question

    The literature on the Partner Messaging R6 says that you need a MS exchange or SMTP servers only. Question is: Do you have to have a server or email server of your own, OR can you use any SMTP server (such as yahoo)??? So the question is, could I just plug an internet connection into the LAN...
  14. Mongo5150

    T1 card info.

    OK, i took the R6 class, which was ok.. BUT, it didn't answer a few questions. If you have an existing T1 for a comp network, what appropriations need to be done by the LEC? Assuming they have a CSD/Dsu and router on the circuit, how and what do you plug into the ACS t1 card? Is there an in...
  15. Mongo5150

    More remote access issues.

    OK, this may be long. In the past I have tried, to no avail, to acces an ACS remotely(and locally) I tried setting my modem to every speed setting. I tried all operating systems, home pc, laptop EVERYTHING. I could hear the 2 modems talking, but would get error message that said that my pc...
  16. Mongo5150

    Partner Plus Line problems

    I have a good one I need help with. Partner plus with Partner mail (stand alone) When a call comes in the phone rings 1 time then the lights go off and do not rinng anymore. BUT, if you call in, you hear the 1 ring then silence. If the person picks up the handset and hits the line that rang...
  17. Mongo5150

    Legend mail Company directory

    Can you use either the last name or first name in the company directory? Just depends on how I set up the mailbox, right? Also, does anyone have the legend or magix class on cd rom? Would like a copy.
  18. Mongo5150

    DSL Card for ACS r 5 and 6

    So, what the heck is it? Does it carry voice over dsl? How many channels?
  19. Mongo5150

    Avaya magix/Legend class on cd?

    Does anyone have the Legend or Magix self paced class on CD Rom? APARENTLY, my boss doesn't want to certify anyone in anything and we have to take it upon ourselves. Any help would be appreciated.
  20. Mongo5150

    Merlin messaging software

    Where can I get the GUI software for Merlin messaging? I didn't see it on the cd rom that came with it. Do I have to log in W/Hyperterm and assign it an IP or does it come with a stock IP like Partner Messaging?

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