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  1. IPOfficeGuru

    R10 to R11 In-House Demo Upgrade

    Has anyone come across the Avaya Part # for R10 to R11 In-House Upgrade License. We thought it would be an Entitlement in PLDS system for existing R10 demo licenses. "Never fear billing a client for services rendered, or they will think your time is worthless"
  2. IPOfficeGuru

    Toshiba Closing Telecommunications Division

    Below link confirms Toshiba is leaving Telecommunications industry, Effective Immediately. http://talkingpointz.com/toshiba-exits-telecommunications/?utm_source=dlvr.it&utm_medium=twitter "Never fear billing a client for services rendered, or they will think your time is worthless"
  3. IPOfficeGuru

    Non-Avaya Servers for running R10 SE

    We are a Lenovo house when it comes to Servers/Workstations. Have any of you experienced blowback from Avaya for not using their Dell R360 platforms? Any down side from an IPOSS perspective? "Never fear billing a client for services rendered, or they will think your time is worthless"
  4. IPOfficeGuru

    New Avaya Phone Models ?

    The existing 9600/9500 models are old school design and tired looking. Does anyone have information about any potential new designs? Hey Avaya - how about more programmable buttons and a larger display ? "Never fear billing a client for services rendered, or they will think your time is worthless"
  5. IPOfficeGuru

    Avaya to Sell Off Contact Center Business ??

    http://www.nojitter.com/post/240172156/avaya-ready-to-sell-off-contact-center-business "Never fear billing a client for services rendered, or they will think your time is worthless"
  6. IPOfficeGuru

    Avaya Products on AMAZON - Who's minding the store ??

    Hey Avaya !! It's tough enough out in the real world selling against the Cloud providers of Free phones. How can I retain my customer base and earn a living whilst these Avaya Dealers are allowed to sell your wares on AMAZON, eating away at our margins !!! For Example...
  7. IPOfficeGuru

    Application Server - Centos 6 Software RAID1

    We have been working at implementing Centos Software RAID1 for App Server 9.1.7.. We successfully create RAID1 in advanced setup menu of app server. Software completely installs and boots up. Upon ignition process, the system improperly recognizes physical disk and attempts to reformat, as...
  8. IPOfficeGuru

    Avaya Considering an Asset Sale as Revenues Decrease - Informative Read

    Sales are down - not so shocking. Fire sale to repay some debt service - okay. http://www.nojitter.com/post/240171687/avaya-considers-asset-sale But what about this Avaya Zang hosted service? Looks like the 'Grasshopper' virtual PBX using your cell as your extension? http://www.zang.io/...
  9. IPOfficeGuru

    R10 Continued.....IP Office Registration and IPOSS Token Redemption

    Please enjoy this 10 minute gem. From Avaya Support educational videos, the simplified on-boarding process for IPOSS registration. https://www.youtube.com/watch?v=7EXIXclJruI Yeah - I'm going to connect the IPO to the Internet and let Avaya take the wheel. Keep Calm and Carry On, as Tek-Tips...
  10. IPOfficeGuru

    R10

    Reading through the Offer Definition for R10. A few items that are disturbing. 1. PLDS Licensing process is going to be a pain in the A$$. 2. Avaya is moving to a per user model for the IP Office. A 'Basic User' license required for every user you create on the system. Without it Digital...
  11. IPOfficeGuru

    IPO vs 3CX

    Competitive situation against 3CX. Does anyone have experience competing against 3CX? Any holes to point out to customer on 3CX vs IPO? Thanks in advance. "Never fear billing a client for services rendered, or they will think your time is worthless"
  12. IPOfficeGuru

    Avaya 96xx VPN phones with Sonicwall OS 5.9.1.0-22

    For my Avaya Business partner peers seeking a viable 96xx VPN remote phone solution... New Sonicwall 5.9 now has IKE config mode process specifically for Avaya IP Phones (and other ike/xauth devices like iPhones etc). First, in the Sonicwall, under 'Network -> Address Objects', create an 'IP...
  13. IPOfficeGuru

    Giving Away the Store

    This post does not apply to my fellow Avaya Certified Business Partners and Technicians. We are an Avaya Business Partner. Our company was an early adaptor of the Avaya IP Office - since R1.0.(Back then Mark M. knew a good pint but didn't know what a 40 was...) For close to 10 years we have...
  14. IPOfficeGuru

    2013 New Year's Resolution - Getting Back to Business Fundamentals

    2013 New Year's Resolution - Getting Back to Business Fundamentals 1. We are in business to deliver dependable solutions/products to our customers for which they are willing to pay us a fair wage - resulting in profit. 2. Increase profitability and customer satisfaction by reducing the number of...
  15. IPOfficeGuru

    8.0.45 Fixes Caller ID

    Since Avaya is in such disarray with getting it right and keeping us informed... Avaya has released 8.0.45 to fix analog trunk / caller ID issues from 8.043/8.044. We learned the hard way. Which is why I am posting this message. After a multisite upgrade yesterday to 8.0.43, Tier 3 support...
  16. IPOfficeGuru

    Avaya IP Office Brought to You by VERIZON - Really Avaya?

    As if there's not enough competition selling the IP Office product. The geniuses at Avaya decide to have the big gorrila on the block start selling it.....Really?? http://www.verizonbusiness.com/Medium/bundles/verizon-avaya_ipbundle/ "Never fear billing a client for services rendered, or...
  17. IPOfficeGuru

    Avaya one- Mobile Prefferd for IPO

    iTunes has Avaya one-X Mbile app up ! "Never fear billing a client for services rendered, or they will think your time is worthless"
  18. IPOfficeGuru

    9608 VPN Issues Identified

    We have diagnosed the issue with the 9608 VPN Phone firmware. Utilizing the generic pre-shared key method - IKE Phase 1 completes correctly. In the IKE Phase 2 – the phone is sending and inverted protected network address “IPV4_ADDR” to the VPN firewall causing phase 2 failure. (i.e. protected...
  19. IPOfficeGuru

    44XX digital set login button

    Looking for a way to permanently map a login button onto the 44xx sets. The 56xx and 46xx have a login button when there is no user logged into the set. Is there a way to accomplish this with out having to tell the user the *35 login process?
  20. IPOfficeGuru

    Phone Manager IP Support for Windows Mobile

    Has anyone heard from Avaya on Phone Manager VoIP Mode being tooled for Windows Mobile?

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