Almost fully loaded system. 2/6 split. Changing system from analog lines to PRI. Removed 2 GATM8's from BUS 4.
Installed DTM on BUS 7. BUS 3-2,3-3 are available. Trying to put a 4x16 on system. Set switches 2,3,6 off to pick up BUS 3-3 for the 4X16 and force the 16 DTM's onto now open BUS...
System is MICS 6.1 with CP150, 2.1 software.
A total of 64 mailbox seats and 64 Unified Messaging seats with about 95% of all seats being used.
Calls are front doored by receptionist, not CP
System has about 80 sets, PRI etc. Has been running flawlessly for 3 years.
For the last month or so...
MICS 7.1
Call Pilot= Latest and greatest New system.
Problem: While connected with RAD using Browser Tool, no CC agent can log in. Log in phone just blanks display. No error message or any indication. Once I terminate RAD session, agents can log in normally.
If I am running back-up...
Ok, Jerryreeve, where is this years wish list. I just dropped in to see if we have a new one this year. Time to revisit last years to see if Nortel gave us anything on it.
1. I want a 32 port Call Pilot 150, or 300 or what ever they want to call it.
2. I want USB ports and Network...
BCM 400 3.6
Customer noticed time stamp on v-mail is exactly 1 hour behind system time. Probably a simple solution, but am having a thought lasp. Site is remote so trying not to make the trip.
MarvO ASKED it
MarvO said it
Dell laptop, XP sp2
Cannot seem to find out how to keep my REMOVE HARDWARE icon in the system tray. It sometimes appears after a reboot, but haven't seen it for several days. I need it to eject my CD drive to swap with floppy drive on occasion, and also flash drive on USB port removal. I'm...
Any words of wisdom for DM? I have not installed any yet, but have a customer wanting it. About 48 digital sets and about 13-14 mobile users in a campus environment.
Looks expensive.
MarvO asked it
MarvO said it
BCM 400 3.6 using target express lines assigned to mailboxes for FAX purposes. Everything is working great except customer says the FAX files append to each other every time they view them in M$ Outlook. This site is remote, so I have not seen what the problem looks like exactly. If they view...
This question is kind of off the topic, but then again, I think it fits.
Looking to buy 2 new Laptop computers (guess the younger crowd calls them Notebook computers)for connections to RADs, NAMs, BCMs, CPs etc. Anyway, I believe I have seen adapters to run to Serial DB-9 connectors from the...
Anyone have any information on the pinouts for a USB port?
Am wanting to adapt USB over to Serial DB-9 cables. I've seen them, but could not find one to purchase. Would like to just make my own since I will need several.
MarvO said it
Have been installing quite a few small system BCMs lately and would like to give BASIC system administration access from a set for system speed dial programming etc. Is it doable without them having full access? I'v searched through everything that I can think of, but don't find much...
Installing large MICS 6.1 system. perfect candidate for Hunt Groups, but caller ID is important to customer, and I can't remember if the caller ID is presented to the sets in the group with the HG being Ring and appear or not. I can't experiment because my PRI will not be up until 5:00pm...
Just wondering why there are 2 BCM forums at Tek-Tips.
Forum 1330 seems to have the most activity for any of you that might have missed it. Check that one out also, if you don't see what you are looking for here.
MarvO said it
Anyone decided on the date for this forum's annual get-together. Last years was great in the Bahamas, and it was nice of Nortel to pick up the tab for all of us. The food and entertainment was great too. Also, the weather was perfect for it.
Well, I'm just dreaming, but there are so many...
Am missing something small here. Maintaining several BCM's via modem dial-up. Absolutely no problems using my Win95 or Win98 machines, but cannot get in with Win2K machine. Using 10.10.14.1 and same username and passwords. Get: Failed Network Credentials Authentication to Remote Domain...
Installing a refurbished 4.1 2 port NAM today. Everything was looking and working cool. Built mailboxes, but when initializing them and recording greetings, there is absolutely no audio that comes back during PLAY. Also Silicone Sally never speaks. Tried it from several different sets. It...
Small home office environment, Telecommuter, 5 PC's networked for file and print sharing. 2 ea. Win 2ooo Pro, 2 ea. Win98 and 1 Win95. All have been working great until I converted from an ISDN line to a cable modem for my ISP. I now have Internet access from all PC's,(only one before) but...
MICS 5.0 upgraded to 6.0 still same problem.
It only happens on calls coming into the Norstar switch on PRI, all channels. Inbound caller can hear the Norstar user, but Norstar user can't hear inbound caller for approx 2-3 seconds after which the call is fine. Tech says no errors in logs.
Telco...
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