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IP Office 406 VM Pro I have a basic queue situation that I'm having trouble getting resolved. The company I am setting this up for has a hunt group for four salesmen named "Sales". It has another hunt group named "SalesOverflow" that will be triggered if the Sales group doesn't answer. Here...

IP Office 406, PRI Our caller ID is showing up as unlisted to some people when we make an outside call (we are presenting only one number. According to the technician I've spoken with, we are not sending out an " E.164 stamp " on the information we're presenting. According to him, some of the...

My boss is upset at a particular feature of VM Pro's message playback. He despises how the system tells you all of the caller's info (number, date & time of the call, etc...) before the message. Most of the time he doesn't want to hear all of that stuff. He'd rather it be presented after the...

I'm running an IP Office 406 with VM Pro. Some of my users would like for incoming callers to get a different VM message if the user is simply tied up on another call. In other words, if the user is simply out of the office and doesn't answer his phone, they hear VM greeting 1. If the user is...

I have a "Group" type huntgroup named Group1. Assuming nobody in Group1 answers a call, the call needs to go to a specific user's existing mailbox (as opposed to going to the huntgroup's mailbox). So I use VM Pro and use the "Leave" startpoint for that huntgroup. I tie the startpoint to a...

I've searched high and low for a solution to this. When I send e-mail from my Exchange 2000 server to certain domains (such as AOL.COM), I receive this NDR: There was a SMTP communication problem with the recipient's email server. Please contact your system administrator...