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  • Users: TMurdach
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  1. TMurdach

    Application Sorting Dilemna - Should I Use Oracle For Sorting

    I've been looking for bits and pieces of code to help solve this problem - as I will continue to do but have had success getting and providing answers on this forum. I have a home grown application which has very poor/limited functionality outside of what it was made to do - but it can execute...
  2. TMurdach

    Procomm Script For Capturing Vectors For Backup & Searching

    I've used a lot of information from this site to help in my daily activities, so hopefully this post will be useful to somebody here. It is very nice to have when you can't remember what you changed in a crisis, and need to set things back. It is also nice to find certain keywords or numbers in...
  3. TMurdach

    ADD LINE BREAKS TO SINGLE ROW OF TEXT

    Hi all, I was wondering if somebody already had code that would read a single line of text from FILE-A, and add a line break after every 10th item (each separated by comma) and write this to FILE-B? I have an application that writes its output to a single line of text and need to format this...
  4. TMurdach

    Looking to gracefully busy multiple members of a trunk group

    I am composing a script that will be used to busy multiple members of a trunk group on an Avaya Definity. The script will prompt for the trunk group number first, then it will prompt for the 1st member to busy. Finally it will prompt for the number of members to busy (sequentially). I am...
  5. TMurdach

    How can the clock be set to always on for an 8410D?

    The 8410D phones on our S8700 system show a blank screen when idle. A "date-time" button had to be added so the time would show, but it only stays on the display for a couple of seconds. Any ideas?
  6. TMurdach

    Mailbox Manager Question

    I currently use OMM for one of my Octel 250's in Arizona... but I manage 4 others that I would like to add to my Arizona OMM system. My vendor does not off a way to upgrade my OMM to support all 5 sites - does anybody have a contact that might be able to assist?
  7. TMurdach

    What needs to be implemented for BSR status polling using IP?

    I'm looking for info on implementing BSR status polling via IP. We currently use MCI to send the status poll information between eight S8700's. We are looking to utilize our existing IP network as the medium for this task. Is this possible? If so, can it be done without MED-PRO boards - all of...
  8. TMurdach

    BSR POLLING VIA TCP/IP STEPS

    I've seen them either on this forum or online somewhere, but I can't recall where. It was a step-by-step guide to implementing BSR polling via tcp/ip - from scratch. I've been searching for the past 2 hours, I'll keep searching until I find them, so hopefully somebody here knows where I can find...
  9. TMurdach

    Speeding Up Fax Rx/Tx

    I have received numerous compaints regarding mailboxes which receive faxes from outside callers, then in turn deliver them to on-site fax machines. The faxes usually time out or are chopped and missing most of the pages originally sent. After sending a fax from my PC via fax/modem, I sent a fax...
  10. TMurdach

    MW lamp stays lit after clearing mailbox

    I didn't find any threads on this exact issue so I decided to start one. I have an S8700 w/ an Octel 250. My LWC codes are *4 to turn on, and #4 to turn off. Both are set correctly in the Octel. Is the lamp trigger coming from the Octel different than using the FAC's from another station? I...
  11. TMurdach

    Fax Printing Outcall Settings

    Is there a way to change the fax answer options when printing from a fax-mailbox? An older fax machine being used answers after 6 rings, but the Octel gives up after 4. The fax machine will not answer in less than 6 rings.
  12. TMurdach

    Create a string with previous day's date

    All, I am looking for a way to always insert the previous day's date into a string in the format 03172005. My automated nightly reports have to run after midnight, and since the current date is populated into the date field automatically, I need a way to populate the previous day's date...
  13. TMurdach

    Checking For A Blank Character

    Below is a piece of script used to capture rows of a terminal session. I'm looking for a way to have the code listed below check the 2nd character of each row to make sure it is NOT blank - if it is a blank character I do not want that row captured into the TXT file... I would like to skip the...
  14. TMurdach

    Seeking an alternate means to capture data.

    I have been using the script below to capture in-use vectors on an Avaya switch to a blank capture file, which I then copy as a spreadsheet and use for easy searching of ROUTE TO numbers and MESSAGING split extensions, etc. I am wondering if there is a better way to capture the data to...
  15. TMurdach

    Agent Telephone Ringing

    I administer an S8700 with EAS using 6408D+ consoles. When agents are logged in, is there a way to have their telephones ring normally [via agent ID] while they are in AUX mode? Many agents perform other tasks and do not always stay AVAILABLE in their queue, but still need to be able to answer...
  16. TMurdach

    Blocking 911 Access To Fax

    Does anybody have a suggestion to block an extension from dialing 911? These are PC fax-modem lines that frequently dial 911 due to call-center agents entering international fax numbers incorrectly. The extension in question is 2482. =================================== REQ: prt TYPE: 500 TN...
  17. TMurdach

    Reading from Excel

    What are the script steps needed to read several rows of two column four-digit numbers? I currently have a script that prompts for a 4-digit extension, then it prompts for a 2nd 4-digit extension. It takes those 2 numbers and programs an extension and alias on the Octel 250. I have an excel...
  18. TMurdach

    Meridian 61c: Redirection By Time Of Day

    Here is the puzzle: Executive DN on telephone [2616] needs to be distributed to 6 secretary telephones [2616] as a line appearance between 8am-4pm M-F after 4 rings [not to VM]. All other times it goes to VM after 4 rings. What are my options? Thank you - Thomas

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