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Can it work? I shall use a 3rd-Party CTI suite (Estos 3.0) with a existing IP Office. No problem so far. But now they are about to open a new site with a second IPO (SCN). I know that, officially using AVAYA tools, it's not possible because the CTI driver must be installed on the same machine...

It's about login code and password. Not Voicemail password. If a IP-Phone wants to log in, it needs the extension number and the password. This is the one found in 'User | User'. If someone want's to hot-desk on this phone, he can use *36 / *35*extn*code# where this code is from 'User |...

Just got a request from a customer. They want a solution for outbound dialing. As I understand it, it's about a campaign. Now, I don't know there business, nor there processes or what business software they use. The generic answer could be, he can use anything supporting TAPI. But I want to...

Hi all I just want to ask for your experience with call recording (VoiceMail PRO). Maybe only together with IP-Phones and ISDN-Lines. Problem: In the above setup when recording is active, the quality is bad. There may be some echo as well as some strange noise. This can happen for the complete...

Hello I'm looking for a conference phone. I think of something like a Polycom Soundstation. The Conference phone will be connected to a IP Office. I have no preference to the technology. I know there is a analogue unit from polycom which is working, but the 406v2 has no free phone ports. DS...

Hello I have to install a new system with a bunch of RFP's. Now I like the idea of using DHCP to deploy all RFP's. The ADMM would get a reservation, and all RFP's get there values without troubles. Well... I have a Windows 2003 Server for VM Pro and for VoIP related services like DHCP for VoIP...

What do you think about this? Do you have complaints too and how do you solve this mess? There are a lot of threads in this forum about issues with the time in IP Office. Most of them are about the time being wrong for complete hours. Some of these threats are dated from year 2004 while others...

Hi all Please be carefull if you access a 4.0 system with Manager 6.1(9) when Auto Attendents are in use. The default shortcodes changed from 4.0 to 4.1 and they will get converted during upgrade. This is a good thing. But this conversion will take place even if you just access the system and...