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  • Users: kh5150
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  1. kh5150

    Call drops when Octel xfer to G3r

    I have a G3r and it is connected to an Octel-300. The issue is when a caller goes thru the dial by name and it is an agent who is logged in to a skill, the call attempts to transfer from the Octel but is dropped ( discon ).We run a trace in the G3r and it does show the call coming in. Any ideas...
  2. kh5150

    G3r and octel 300 calls disconnecting

    I have an issue with calls transferring from our Octel vm to the PBX. When a caller is in the voicemail they have the option while the message is playing to just enter a 4-digit extension and be transfered. In this case if they dial the 4digit ext. of a person that is in a call que the call...
  3. kh5150

    VMX 300 intercept mailbox

    Any idea how to "search" or find what COS in a VMX300 has a specific intercept mailbox ??

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