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Hi i have a site that is getting the display messages on the consoles ie B for busy call c for all calls after the CLI ie 02072463000 to main number B. this is only started happening after one of the consoles had a problem does anyone know if the display message can be turned off Thanks T

does anyone know where we can get some fat audix tapes from in the uk Thanks

Does anyone out there know of a good programme that i can use to tell me what alarm codes are.I used to have one a while ago but i cannot find it anymore thanks

Hi Does anyone out there know of a basic maintanence document for programming the definity apart from the little instruction books

Hello I wonder if anyone has come across this problem that i have with softconsole. When the operator tries to call an extension from the busy lamp field the call goes to a completely different extension and it is not always the same extensions but it seems to be happening on the 2xxx range only...

Has anyone ever heard of the Audix record feature being used from an attendent console if so how was it setup and is it an added feature Thanks Tony

Hi i have recently upgraded a Definity R11 si to an s8700 but since then we are having problems with the power units in the si cabs if the power goes off when you reboot the cabs will stay up for 10 secs then they will trip out.The only way around this is to pull all the cards out and power the...

Hello Does anyone have any idea how to make a page group bigger than 32 members . I have a scenario where i need more than 32 members in a group Any help will be grateful Thanks Tony

I have recently installed ten ip agents on a customers network and they are having problems with calls cutting off or one way transmission.The network has not got QOS enabled as the it boys say they do not need it .Has any one got any idea as to the resoen why the calls are failing Thanks Tony

Help I cannot remove a station from a page group or remove it completely because the system comes back with object in use. When i status the station it shows that it is not in use Has anyone got any ideas Thanks Tony

Does anyone have a copy of avaya ip agent r3 software please Tony

I have an Intuity Audix that crashed. We cahnged the motherboard as this was the problem and the system is now up and running but the voice port board is now showing as broken .I have tried another board but it still shows the same has anyone any ideas Thanks Tony

i have installed some more softphone licences on a r11 definity but i can only log on 5 agents even though in the System customer options screen shows that i have another 16 please help Tony

hi i have programmed in a speed dial in abbreviated dial group 1 position 06 .The feature access for this group is *1 so to dial the number would be *106 but all i get is a continuous tone .I can dial any other speed dial from the same list. Help Tony

Hi I am having problems with send calls on a 6424d+ handset I can programme a key with this feature but when i press the button on the handset and status the station it says that send calls is not on.Does anyone know of any problems with r11 Thanks

Having problems with music on hold with a version 6 si.The music will play if the call is an internal call but not on an external can anyone help

Hi, We've just installed CentreVu CTI software V11.1 (on Win2K) for a Definity R11. The Tlink initially works but goes down after 5, 10 or 15 mins (varies). Can't find any hardware faults & can still ping switch and PC when link is down. Only restarting the MAPD or the PC fixes the problem...

Help has anyone setup a QSIG link from an index to a definity and how do you get the names across the link thanks

I need some sort of documentation on setting up a MAPD board or a step by step guide please help