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Anyone ever run into this problem. Trying to access the BCM thru Element Manager brings up an error "the required cartridge(BCM 200.2.03-0) is not currently installed. Cliking install to begin cartridge download comes back as download failed and cannot connect to device. Any ideas what this...

Is there a way to adjust the Volume on the Park and Page in the BCM on 4.0. Adjusting the volume on the amp won't work since the page volume sounds fine it's just the Park and Page that's too loud. Any help would be appreciated.

Bcm 400, page sounds as if its on the verge of distorting. I have tested speakers for shorts, tried a different amp, and also changed the 1/8 mini plug going from the Bcm page out to the amp, no change. The page isnt clear like i am used to hearing on other Bcm's. The music in the store sounds...

Does anyone know what the "ticks" represent on cable delay measurement? I have 2 base stations on a DMC 320 that are both reading 4 ticks yet the base stations are nowhere near each other. On other installs i have gotten 4 ticks on the 1st base station and 8 on the 2nd. I have done 3 installs...

Does anyone know what the "ticks" represent on cable delay measurement? I have 2 base stations on a DMC 320 that are both reading 4 ticks yet the base stations are nowhere near each other. On other installs i have gotten 4 ticks on the 1st base station and 8 on the 2nd. I have done 3 installs...

I was trying to set up foward no answer on a BCM 4.0 thru Element Manager and could not find were to set that up. On the extesions Capabilities i did not see it. I had to go thru the Telset programming to set it up which was under Capabilities. It's not an IP phone so i'm not sure what i did...

I am installing a GATM8 on a BCM 400 that has an existing 4X16 on it. It is using BUS 4&5 and would like to know what dip switch setting to put on. It is using lines 151-154 and would like the GATM8 to pick up lines 159-162. I'm thinking offset 0 dip switch 5 off. Is this right?

I am drawing a blank and i don't know why. But i am almost positive you cannot pick up a call thats been put on hold on a digital phone from an analog phone. Example: Call is put on hold at a 7208 phone, say line 2, and i want to pick it up on a cordless phone that's on an ATA. I just want a...

Anyone have any info on what kind of problems you would have on a ext. if the voice path test fails? Gabriel

Is there a way to delay the transfer to an operator on a Flash (2.1.00 version) after the home menu plays and no option is selected? I am being told that it is too quick when a caller calls in. I timed it, and it is about 6 sec. before the voice mail responds with "one moment please" if i don't...

I've had a problem with a door phone on a BCM and i'm wondering if anyone else has come accross this. The BCM is a 3.5 version, the doorphone is made for the BCM, NT8B79FD. My problem is that every 2 weeks or so, the doorphone will busy out. If you call it's ext. it say's "doorphone busy". If...

I had a weird problem that i have not been able to figure out. A customer with a 6X16, DR1 software somehow has set relocation turned on. Problem is i cant take it off. I have verified this by moving several phones and the extension would follow. The software has a part # NT5B10DA with an...

Any one know what the differance between an rj45 and an rj48? I have installed T1 on rj45's, but a customer is requesting an rj48. Thanks Gabriel

Does anyone know where the Feature 915 menu and hidden menu is located on the manuals? I cant see to find it on the Nam or Call Pilot. Thanks Gabriel

Is there a way to tell if Minuet has been installed on a Nam? It did not come with any software to load, and i did not see any feature codes for it when i did the xftest. It is the last software version (i forgot to check) and it was purchased along with a Mics using XC software,6.1. Any help...

I am going to be hooking up an smdr6 to a customers PC com port 1. They will access it using hyper terminal. Is there a way to store the data it spits out into a folder? Also can i plug the the smdr6 into the jack for the phone by the computer and use it with the phone, or does it need it's own...

I'd like to know if i could get some basic answers on Desktop messaging. Not having the chance to work on it or install it, i'd like to run some question's by the forum. 1. Is this a program that is available for all voice mail types, or only certain ones? 2. How does one install it to a...

I came across this problem on a Flash (forgot the software version) on a 0x32, T1 release software. I was building a mailbox and got as far as "class of service", once i entered the class, it said "cannot continue" and then exit. I ended up having to change the dn number and...

Does anyone have the specs on this voicemail? Would like to know how many mailboxes, ccr trees, levels, message lenght, class of service etc. If someone know where i can download the manual, even better. Gabriel

My customer has a KXTD 816 system and all the phones except the receptionist are KXT 7050's. The receptionist has a KXT 7230. Somehow she has turned the ringer off and there is no switch on the phone for the ringer. The display is showing ringer off. Doe's anyone know what the code is to turn it on.