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Hello there! Another AVAYA IP Office Remote phone issue for me and as it has been a while since my last one I cannot remember everything I have tried in the past but, I do think I have everything set up correct, so maybe not an easy one this! Thanks for reading this far :) IPO R8 installed on...

Hello, I have been let down by an engineer that has failed to set up 3 x 9620 VPN phones on a customers 7.1 IPO. I have trawled the support pages etc and really struggling to find a guide that works through this. Is there one? Anyone help with where to find it? Also, I have a Zywall USG...

Hello, Hope you can answer this quickie! I am on site just going through a few things and the customer has asked why the time is wrong on all the DECT handsets, thinking it was easy to put right I said "I will sort that for you" Only I cannot! DECT is not my bag and I cannot raise the...

Please, I beg of you, some help to avoid driving my car over a cliff in sheer desperation! This is not an urgent issue (or was not when I started), I am now tearing my hair out. I have had two engineers look at this as well as me. I/c calls get a couple of beeps in the callers ear and then...

Hello, I wonder if anyone could offer some advice on the best way to go about this. What I have: E5500 switch, leased line Ethernet class C /26 What I need to provide: Public IP to each port with access only to the port with the incoming traffic. This is for distributing individual Internet...

Happy Friday! Have a customer that is saying calls cutting off on their conference bridge if dialling in and not saying anything and also, if two parties are dialled in and not saying anything to each other (you know that awkward moment before all participants have joined). Now I suspect that...

Hello people, Any one know if replacement LCD's are obtainable? I have a customer that loves to thump his phone and i said I would check before selling him a new one! Thanks in advance Bruce

Hello! I have just installed a rel.6 IP500 and the conferencing is no longer available as the extended feature web based etc application. Obviously I can still set up a meet me dialin PIN number access with the 1 beep enter - 2 beep leave. Can I announce the caller? I have tried the listen and...

Have 2 x PRI - line 1 = 30 channels and line 5 = 8 channels. I/C calls get busy, the only h/set on the system is unable to dial out. Have checked it all and seems OK,am I missing something obvious here, its been a bad day and I am glad it is Friday! Any help appreciated. Thanks in advance...

Does anyone know the part number of the cable that links in to the mail system card option on the 11? This cable plugs in to the RMS daughter board. The NTP is a little vague and suggests wiring to a punch down block. Has anyone done this before? Thanks in advance. Bruce

Hi All Anyone got any tech info/manual/pdf on the Nicecall NC2000? Got one that I want to use in-house. We pulled it from and Avaya G3r and will be using it on Avaya csi, so should not need to much config, I hope:) Many thanks Bruce

Hi there I am trying to find an alphanumeric value from a memory address on a Meridian PBX, which I believe runs a variant of unix. I have the memory address 0006B751 : 00001C23 00008000 00009193 0000C952 0000CC0B 0000D1CD 0000D392 000000 00 0006B759 : 00000000 00000000 000024F5 00000009...