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I have a g3, r11. I have a vector set for the auto attendant. When caller hits zero the call is supposed to route to line x. It doesn't. Where do I change where zero routes to? is it different than the vector step? I have puts "stops" all around to isolate the step. Thanks in advance Jim

HAs anyone noticed that there is a higher rate of incoming cell phone failures? I find that when callers call into my auto attendant and dial a 4 digit extension the pbx is not hearing all of the tones, or the tones are not long enough, and the call fails. I now have it routing back to the...

What is this? Will I disconnect a call on a port if I test in the middle of the day? I have had many trunk problems lately. I found 2 bad ports on 2 different cards. I would like to try this. Thanks jim

I inquired earlier about forwarding an Attendant Console to 2nd Att console (They answer different trunk groups) I spoke to Avaya and they suggested using a hunt grp where the cov path rings to the one attendant(Day) and the night service(Night) rings to another hunt grp which fwds to a cov path...

I have two Consoles. Each answers for a particular set of CO lines (they happen to be on seperate floors). How can I get all the calls from 1 to go to 2 on an "on-demand" situation? thank you Jim

What are ACA-Long 727-010 errors?

I just installed IP Softphone R4. When I login it asks for extension and password. Where do I establish the password in the switch. Definity G3 R11. Thank you