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Took over this PBX as a favor to General Manager. Definity G3siV11. After several back and forth emails with GM, I find that none of the Housekeeping codes post to PMS. User gets a short stuttered dial tone after dialing the code, but no update in PMS (PMS works fine otherwise). Found...

Installed T1 recently, cannot get local calls to work on T1. Just get ATT intercept. ATT says they require 10 digit dialing. Customer only dials 7 digits. Doesn't work if I program area code in Inserted Digits; doesn't work if I leave inserted digits blank. Local analog lines are in trunk group...

Changed SS4150 to Sub, now Trans/Conf is missing from softkeys. SX-200 LW17 H24.0.0 As usual, any help appreciated.

Auto Att 1 set to answer for all lines. Ext 301 rings before Auto Att picks up. Customer doesn't want it to ring. ALL print: A SYSTEM INFORMATION A Current Date: 12/01/11 A Current Time: 11:02:56 A System : Mode AutoMaintBusy AutoBusyTie A ...

I have a Definity TN2404 PROC (R9SI OR LATER ECS) and am not able to connect remotely. I have no problem when onsite. SAT is set to port 5105, CLAN IP is 192.168.1.10. I installed a li'l Linksys router off of the cable modem and enabled port forwarding. Doesn't work. Via PBX modem I can ping the...

Customer has a KS-23395L4 music-on-hold adapter. He's got two sources connected to the RJ45 connectors on one side and an analog port on the opposite side. He swears this has been working; playing two sources into one moh input. One input doesn't work. If anyone can verify for me that this...

Costs for CallPilot mailbox upgrade are outrageous. Looking to install an older vmail that uses analog ports. 1. Any way to light message lights / turn them off from a single line port? 2. Can M3904 sets send dtmf to a single line port? (I can check this on-site) 3. Anything else I need to be...

Searching through old posts, it appears as though I may have my answer, but would like confirmation. Customers share two PRIs but want seperate music. It appears to me that a trunk route can only have one music route? Thanks in advance

Symposium tells us "invalid tn" on failed acquire. This set was previously working and we've compared LD 11 of the failed set to one that is acquired. All info is the same, except of course AACS=NO. Symposium PHONESETS reports TYPE as error. ????? Thanks in advance.

I have a version 3 Merlin Mail in a Magix 3 v7. Mailbox 207 had audio problems in vmail only. Swapped out the module for other problems and reloaded a full back-up. Mailbox 207 still has volume problems (from any phone). The volume of prompts or customer greetings and messages will raise and...

I have a Magix 3 V7. Is there a way to get a Transtalk cordless to ring for the operator calls? I've programmed a button on the cordless to be primary coverage for the DLC console, but the cordless only rings for calls directed to the consoles's primary extension. Calls sent to the operator by...