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  1. JimISManager

    Add Switchboard console to pickup group

    We have a NEAX 2400 IMS, and I need to know if there is any way that the switchboard console can be added to a pickup group. Thanks in advance for your help. Jim
  2. JimISManager

    Hunt group and Foward

    I have an NEC 2400 IMX using Matworx. Is there a way to have a group of phones in a hunt group, and if all of them are busy that it will go back to the original phone number dialed and to their voice mail? Right now, they are forwarded on a busy to each other (in a loop) and if they are all...
  3. JimISManager

    Line rolling to busy signal after 1 ring

    I have a NEAX 2400 IMX. We recently changed from copper to a dynamic T1 line for our calls. When this change happened, we no longer have outbound caller ID. I have been told that this will not work (we are in a rural area) because the telco is not able to do it. Because we are a hospital we...
  4. JimISManager

    Hard Code Call forwarding

    I have an NEAX 2400 IMX with NEAXMail AD-40 system. On one of the phones it has the busy and Do not answer forward to another extension, at night they forward all calls to an outside answering service. In the morning they cancel this forward. Is there a way to foward the Busy or Do not answer...
  5. JimISManager

    HP LJ 2300N Jetdirect not recognized

    I have an HP LJ2300N that was working fine a couple of days ago. Now, the printer does not recognize the jetdirect card (615n). I tried replacing the card, but it still doesn't see it. When I print off the configuration page, it doesn't show on that either. I tried following the instructions...
  6. JimISManager

    All call forward problem

    I would like to set an extension to forward directly to a helpdesk. I am able to forward all calls on the extension, but when i put in the number (918881112222) it will take the number the first 12, 9 for the outside line and 11 for the number), but when I add the extension(4 digits), it won't...
  7. JimISManager

    Paging over speaker on

    I would like to program an extension to page over the speaker on any phones that are not in use. I use an NEAX 2400 IMX. I am not very familiar with the whole system, but do okay working in Matworx. Any suggestions?
  8. JimISManager

    BTI (Battery Holder) Clip broken

    On a computer that I am working on, I am getting the CMOS checksum not valid (I am paraphrasing). Press esc to accept the defaults. When I checked the computer to put in a new battery, I noticed that the battery is gone, and the top clip for the BTI is missing. Is this something that can be...
  9. JimISManager

    Disable hold music for one extension

    I have a NEAX 2400 IMX with a soundbrick and Muzak for the hold music. We have a clinic that shares the PBX. The hold music references our facility, and the administration is worried that because a person is on hold with the clinic that the references made for our hospital could be construed as...
  10. JimISManager

    Limit number of records

    I am trying to create a database for a music summer camp. This camp has a number of classes that have a limit of 10 or 15 people. How can I create the tables so that: 1. It will only allow a certain number of people to be allowed in the class, and 2. It will not allow one person to be...
  11. JimISManager

    Alternate System Console

    I was in the process of starting my server when it hung, so I started a new system console. I was able to get the server to come up all the way, but does anyone know how to get rid of the "Alternate System Console"? Thanks for your help! Jim Johnson I.S. Manager Evanston Regional...
  12. JimISManager

    Web service will not start

    I am running MS Proxy 2.0, on an NT4 machine. When I restarted the server, the Web Proxy will not start. When I try to start it, I get the following in the event log: The server was unable to logon the Windows NT account '' due to the following error: The parameter is incorrect. The data is...
  13. JimISManager

    Client showing multiple times

    I have a report that is selecting clients in a specific hospital program, and puts them on a report. In the report I group them by Dr., and then Location. One of the tables that I am pulling from is a has the client's "other" practitioners (i.e. social worker, Recreational Therapist...
  14. JimISManager

    If statements

    I am trying to create a report that lists a social worker for a client. I have a table that has a number of different practitioners listed, but I only want the social worker on this report. So, I am trying to use the following: IF {user_other_prac_grid.type_of_practitioner_Value} in...
  15. JimISManager

    Norton Upgrade

    We are in the process of upgrading our Norton from 7.6 to 8 Corporate version. We are using a Novell 5.0 server for the login/update server. The login script seems to work, except on any 98 machines, it runs the VP_Log32 batch file(dos window), and the message displays that there is a newer...
  16. JimISManager

    Total count from report and subreport

    I am trying to create a report of current clients with a subreport of clients on a leave. The report and subreport are linked together and are working correctly, but how can I get a total of all of the clients? I am doing a count on the ID, but I can not get the two totals to become a subtotal...

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