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I need to add eight digital ISM licenses to a Option 11c. I have the key-codes from the vendor but need assurance I am not going to screw up the system while trying to add them. Does anyone know the steps? The PBX is release 4. Any insight is appreciated.

I am attempting to build a PRI on an Option 11 release 4 using a TMDI card. I am using loop 29 in the second expansion cabinet. I used a dch 29 to match the loop. It appears the system has 64 total TMDI d-channels, so I figured that was okay. I have built the trunks, route, DLOP, DCH and wonder...

I have a Opt.11C with an existing TMDI card in it and need to add another for a PRI. It seems that when at RLS 4 or higher, you can add trunks without purchasing a license from Nortel. Is this true? I think I just need to buy a DTI with down-loadable D-channel daughter board, but need...

I have a Nortel 81C system that is networked with 4 digit CDP to several remote sites. I was routing some Distant steering codes and ran across a error that indicated that I have met the maximum allowable steering codes in the system. Now may have to rethink how DNs are routed? Is there any...

We have a Option 11c with 2 expansion cabinets. All three cabinets have the same individual back up battery system. (NTAK76AB) We recently viewed the batteries a couple weeks ago to get the part numbers for a swap out. This week one of the battery packs had become swollen, warped and appeared to...

Is there anyway to turn off the touch tones after a call is established so that the person placing the call doesn't hear all the tones when entering info on the keypad? This is a Nortel Option 11C with 2616 display phone. The user still needs to use the keypad after placing a call but doesn't...

I am attempting to build an ISDN prime for a new bank of DID numbers for a site with an Opt. 11c. The site has existing T-1 as tie trunks. So all the thresholds are established in ld 73. I am not removing the existing T-1 tie trunks. Here is what I have done Cleared out the analog phones on...

I am attempting to route any calls with a 936 prefix from one Nortel PBX (site A) to another Nortel PBX (site B)utilizing our tie trunks, then send the call out on local trunks from site B passing all 7 digits to the CO. I have attempted this and failed. The calls end up going to an internal...

Does a Nortel Option 81c support a DC loop current interupt of at least 920ms ?

We are increasingly being asked by our customers to provide outbound caller ID with name from individual departments within our organization. We currently display one of a few generic names and the main number of our hospital on outbound calls.(CLID TABLE) We have a Nortel Opt.81c hooked up to 5...

I have been trying to produce some CDR reports on an extension that is not the primary DN of the telephone set. I have placed some test calls using the DN I am trying to report on. The only call record generated is for the primary DN of the set. Is there a CLS or setting that will produce CDR...

We have many Nortel PBXs. I am sure there are analog and digital lines out in our systems that haven't been used for a long time. example would be as follows. Somebody needed a modem line a few years ago for some application. Now they have changed jobs, quit using the modem or forgot they had...

I need to know if there is a method for getting a total summarized count of all calls for any given timeslot. Example would be...all internal, external, did, & atttendant calls etc...for 12/20/05 00:00 thru 2300 hours. Anybody out there know of a program or load that this can be accomplished with?

Can someone help me out? Trying to set up CDR on Nortel Opt. 11c. using SDI port # 2 I have turned on CDR in load 15. Turned on CDR for the routes in load 16. Have programmed TTY 2 with user=cty in load 17, also set the baud parity and stop to match my Pollcat buffer box. I have tried...

We are a not for profit Hospital and are required to give quarterly reports to Medicaid for total calls on our Attendant consoles. I have set up and been printing the raw data for our attendant consoles. There are 3 consoles total. I don't have a clue what I am looking at however. Is there...

I need to know what the disconnect signaling, voltage or frequency range is from a Nortel option 81c analog telephone line when the call is terminated. I am working with a vendor who needs this info on our new Time and Attendance system. I am using analog lines for modems. Users can call the...

I am trying to find out the correct method of blocking 3rd Party Billing and collect calls from coming through our phone system. our local provider claims that it is not possible from their end. We are using DID and CO trunks from Verizon to an Nortel Option 11c. It seems they should be able...

I am trying to stop calls going to the local 911 dispatch. We use "8" for outside access. The scenario is the user mistakenly calls 8-1-1 for a long distance call. The call immediatley goes to the local 911 dispatch. I still want users to dial 911 by dialing 8-911 if needed. Any ideas...

Is there a way to set a non-ACD type environment where an anolog or digital phone can have incoming calls go to a recorded announcement when the line is not answered or is busy? ie.."all calls will be answered, please stay on the line". The incoming caller would have to be re-entered...

We recently took a lightning hit which caused our 81c to drop down to about 20% phone capacity while we desperatley tried to find some cards needed for repair. So here is my question/concept? Are there any Meridian 1 users in the Southern Indiana who would be willing to be on a Emergency...