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- Users: DavidHerron
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CMS r11 Custom Report Help - Agent Group & Split/Skill - MultiDay
Calling all CMS Custom Report Experts. I am trying to create a Historical Report that can group by Agent Group & Split/Skill that can be run over a single or multi-day range in CMS r11. I have created the report with the following inputs: Agent Group, Split/Skill & Date. (Split/Skill & date...- DavidHerron
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- Forum: Avaya: CM/Aura (Definity)
