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If i have a a bcm50 that i have configured, can i do a backup and then restore that config file to a new bcm50 with the same hardware? I am looking for an easy way to copy the config file from one bcm50 to another one.

I have a design question. I will be upgrading a customer to a BCM 400 (or 450 depending on their time frame) but i was wondering which would be best to use with a remote office, IP phones or a BCM 50 and IP trunks. They currently have a MICS and have the digital phones in place. They want a...

Has anybody used an IP phone 1230 on a BCM 400 4.0? I was pretty sure that i read that they will work, but nothing i do has worked so far. Any thoughts? Thanks

Does anybody know if the new 6120 and 6140 IP WLan phones work with the BCM50 any version?

In my 3.7's i could program VoIP line 001 to a button. Then i would assign the target line to ring only on every set. The point was to be able to see the held call on every phone. With the BCM50 V1, it will not let me assign Voip lines to a button on the phone. I need all phones to ring on a...

Anybody try to put MVC 2050 an of today's PDS phones. I have a customer who is interested on trying it out. They have HTC Moguls. Thanks.

I have a BCM 4400 4.0, and i am having a problem with 10 DIDs. i have a range of 100 DID, 3300 to 3399. As i have gone though and added each recieved number to a target line i have run into 10 that will not associate. I get an error saying that it was an ivalid entry. The range is 3350-3359...

I have just installed a new BCM 400 4.0 and was looking at the best way to get an IP set to hook up with the corporate office. Most location have a hardware VPN, but we have several sales guys who use our software VPN but still want a physical phone at their desk. I know that they could use the...

I have a brand new BCM 400 4.0 that was shipped to me. i was able to do some configuration about a week ago and have had it unplugged until today when i took it the customer site to install. After the power up, I get a solid red power light and a blank status light. the other indicaters are...

I have a group of 10 or so BCM's and we want to start linking them together using IP Trunks. All we basically want is when we dial another office we dial our 4 or 5 digits, and the other end will ring to a hunt group that rings several phones. Sounds simple, but this is the first time that i...

I searched but could not find a thread that talked about this so i thought i would ask. I have a customer that i just upgraded to a CP150 from a very old Flash 4. Apparently the old flash had different softkeys under the display then does the CP. Is there a way to customize those buttons...

I have a customer who wants all of thier calls to be answered by a live person, but when they ask for a specific department, they want the call to to be parked and paged automatically by pressing a button, with a pre-recorded voice, "bakery, call holding on line 1." I know Toshiba has...

I have a customer who wants all of thier calls to be answered by a live person, but when they ask for a specific department, they want the call to to be parked and paged automatically by pressing a button, with a pre-recorded voice, "bakery, call holding on line 1." I know Toshiba has...

i have looked at some of the past threads and have not found any info on my situation so i will ask here. I have 2 bcm 200 3.0 and they both work, meaning that the telephony applications work. But the problem that i am having on both of them is that i cannot connect to either of them via...

Anybody have any helpful hints on why my reporting for call center is not working? I have the server installed as well as the client, i can log into the Call center via 127.0.0.1, but i can not download the information. I have tested the configuaration with the config tester, and all ports...

I just replaced an old cimphony with a new CP 150 and the phone system won't allow for the basic call center feature codes. So, every time the VM is turned off, we have new CC log in codes, which is getting annoying. Does anybody know the feature code that allows you to go in and delete all of...

Hey everybody, I have several customers who want to be able to monitor other employees calls. I know that nortel allows for a supervisor to listen in, but that only works for incoming calls. So what's the best way on a PRI for a manager to monitor about 30 stations. Any solution would be...

Does nortel make an ATA like the Cisco 188? I have a customer with an office connected by fiber and i want to put an anolog port there off the BCM. A copper connection is not an option. Any suggestions? Thanks

Has anybody installed wireless IP handsets on the BCM? I know Nortel makes a wireless handset (WLAN VoIP Handset 2210, 2211), but i do not know how well they work. I have a situation where i will be needing about 75 or so. Thanks

I am looking for some European help in getting a couple of 7000 phones, the small digital set. Anybody know somebody is willing to deal with the US? Thanks