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I have a customer with a NEC Aspire that uses DID over PRI. Calls come in to extension 301 (virtual extension) and ring on assigned sets. They want it to transfer to off premise answering service after 4 rings. Is that set up in the transfer target area? Any help would be greatly appreciated...

I have an ESI IVX E-Class cabinet but do not have the installer's password. Does anyone know the procedure and anything special required; ie, software program, laptop, etc, to default the installer's password? Thanks in advance for the help.

I am trying to help a friend out with programming a system they got with a newly leased space. I have the software ( Programmer 3.0 ) for the system but mine is only good up to 7.1 if I am understanding correctly. I dont work on Iwatsu systems that often so I really dont want to sink alot of...

I have a Partner R7 with large PCM voice mail card. Messages left from callers on line 1 are garbled. I swapped line 1 with line 3. Trouble went away for a while. Now I have the trouble on messages left on line 3. Is it the processor or the voice mail card?

Changed 100d cards Installed new Processor Upgraded power module Any other suggestions

I have an Audix 3.2 with a Definity switch. I am rebuiliding it due to a power outage and no backup. I am unable to get it to transfer out from the auto attendant. It says it's not a valid option. Can someone help me with this??? Thanks

I have a customer with a KXTD-1232 and a TVS voicemail system. We have been able to get everything working with the exception of the message waiting lights. We are using DPT integration. I have plugged in with my laptop and checked all parameters. I have used the trace to view what the voicemail...