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Hello, just a quick question. I have been looking around but can't seem to fine anything one whether there is a way to export 1 user's personal directory to a txt or csv file. Also is there a way to import a personal directory instead of doing them manually. Running ip office 500 v7. thanks

Ok here is the situation. I'm running 2 ip offices 500 v7 at obviously 2 different sites. I have them connected with 20 H323 lines. I have some long distant calls being routed down to the remote site for and area code lets call it 555. There is another area code lets call 777 that is at both...

Simple hunt group question I'm sure to the guru's out there. I have 3 phones in a hunt group lets say 4400 4401 4402 and the hunt group it 4403. I would like to make it so if I call any one of the phone in the hunt group directly the no answer option goes out ot the hunt group and after 20 sec...

Ok I'm having some issues with 2 of my 9620's. I have one that is connected at one persons house thru a VPN and I have another one connected to another persons house thru a VPN. I can call both of them from the main office to there phones with no issues. The issue is if I try to call from one...

Ok bear with me on this and I'm sure this is all over the place but just want some input from the guru's out there. I'm relatively new to the IP office 500 version 7. I'm a past option 11c 51 80c tech. So with the old nortel PBX there was no problem giving personal or a system speed dial of...

Ok I have some issues getting this file to load to the phone. Basically I have tried 2 different tftp server, but I'm back to using the one build in with ip manager. Config for 11040eSIP.cfg is: [DEVICE_CONFIG] DOWNLOAD_MODE AUTO VERSION 000001 PROTOCOL HTTP FILENAME...

I'm pretty new to the avaya system. I have worked with nortel equipment for about 11 years but it has all been with option11c,60,80's and meridian mail, so please bare with me.Ok I have done all the firmware updates to the 1140E to make it sip compatible. I have the phone logged in and I can...

Hello, I have a very simple request. I'm very new to the avaya system. I was a meridian tech for 8 years but just messing around on the new avaya here and I have a simple request. What i'm trying to do it get a mwi to show up on a second phone. EG. ext 2001 is the main phone and x2004 is a...

Well everyone. I'm new to the trapeze wireless device so bare with me. I'm running v4.2.2.3. I bought this from a guy getting rid of it. the problem that i'm having is that i'm loosing communication to the router from the network. I could be pinging the mx-216r for 100 pings and then it will...

Hello and thanks in advance for any advice on my situation. I have a option 11c with has 25.40 software. I'm running ITG cards for VOIP to our remote sites in the states. I have currently 16 Internet phones licenses. I'm looking for a replacement wireless phone to replace our old companion...

Just wondering if there is any way to stop a problem that I have. I have 5 phones with the same DN's on key's 0,1,2. I would like to get a loud bell to ring with key 0,1,2 ring so I have put and anolog port with those dn's and it works fine. The problem that I have is when you put and anolog dn...

Hello, i'm just trying to get some phones in the office to ring busy if they are on the phones. they are 2616 and key 0 is a scr with and analog dn associated to key 0 as a portable. The phone will give a busy in house but with external calls it will not and I'm thinking its going to the ldn. I...

Hello and thanks in advance. I'm putting a option 11c into a new location. S/W 24.4 with all the basic packages. One thing that I was wondering is what package I would need, for a elink. I'm pretty sure its and elink, I wan't to put a ethernet daughterboard on the SSC, have that ethernet run...

Hello and hope someone can point me in the right direction. Just need to know what is needed to start to test each channel of my T1 here. I'm running an option 11c with 25.4 release and i think I have a bad channel on the T1. I was a Nortel tech for 8 years and it sounds like a pretty easy thing...

Just wondering if there is a way to stop the phone from Beeping when you intercom it. I'm trying to put a Voice intercom on a phone which i have no problems but just wondering if there is a way for the voice intercom to work without notifing the end user. I remember reading something in the...

Well we are running a option 11c with 25.40b with 3 cabinets. We have one cabinet running on dark fiber at ower other location. I'm experiencing INI's once a day and somedays even more. The INI that i'm getting is ELAN014 ELAN 0 host IP=192.168.2.211 is enabled SRPT752 INI 0: INI completed in...

Real quick question, i'm just wondering if a NT0966aa is a trunk side or a line side card. I think that it's a trunk side but i have another card that is a ntcw80 that i was also told was a trunk side ITG card. just wondering what's what. thanks hyp

Hello everyone. Just wondering if there is a way to reset the companion password. It is a companion on a option 11c release 25.4. I wrote the password on the backboard but over time it has gone into one thick line of sharpie. Thanks hyp

ok here is the situation. I have 1 option 11 running 25.4 with the dual ethernet daughterboard on the ssc. i have another option 11 with only the ssc and 1 port ethernet daughterboard. I have connected the remote site up to ower network and i have put in IP address manually. I can see it on the...

hello everyone!. just wondering if anyone had any idea on how to get past this error that i'm getting when trying to do a data dump on my option 11c with release 25.4 software. well when i do a data dump it either tells me that it can't because of bad data so i did a edd clr to clr the data out...