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  • Users: jmayoral
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  1. jmayoral

    Acd agent loggon key BC11

    Hello, Can I configure a key on dbc 213 to automatic loggon agent and set it to ready? Actually I have configure the key to loggon to the queue, but still to press the CAD key to be ready, I would like to do all on the same key. Thanks
  2. jmayoral

    How to park incoming calls on dialog 4223

    Hello, I have an extension configured to receive call from a group in BC11, I would like to know how to park incoming calls on the extended keypad. Thanks
  3. jmayoral

    Copy files using FTP

    Hello, I would like to make a full backup of my MD110 BC11, I can access using FTP, but the directory structure is empty, drwxrwxrwx 0 0 144 Jan 01 1989 DEV drwxrwxrwx 0 0 0 Jan 01 1989 SYS drwxrwxrwx 0 0 0 Jan 01 1989...
  4. jmayoral

    How to enable ftp access to BC11.0/SP14

    Hi, I have a md110 with BC11.0/SP14 with a niu working to use with telnet, when I try to connect using ftp the ftp client say remote server close the connection. I try restarting the unit ftp, but does not work. NIU1 - 001-0-22 - - IN SERVICE NIU1...

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