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  • Users: Capsella
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  1. Capsella

    Call Pilot: Dial to main number - transfer to call center

    Hi, Nortel MICS CallPilot 150 Right now, the system is set up to use Table1 in Lines administration when someone dials in to the main number. In the menu that they hear, if they dial 0, they go to the call center's skillset1 for the receptionnist and her friends in the pool. We would like to...
  2. Capsella

    Email account for utility (spam, Arcserve, etc.)

    Hi, I need to have a couple of email addresses hidden from the GAL. I can send and receive emails with hidden addresses from the GAL. Everything works fine except for Arcserve Alert Manager. For it to work properly, it needs to "see" the address in the GAL meaning that when I click to hide the...
  3. Capsella

    Removing Shutdown in Terminal Sessions

    Hi, I am running a Windows 2000 AD domain where a member 2003 advanced server provide terminal services. I want to prevent the terminal users to shutdown the 2003 server from their terminal sessions. The TS are used on 2000Pro workstations authenticated in the 2000 AD and that includes the...

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