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Has anybody got the Email Action to work in voicemail pro, I want to be able to get the caller to leave a voicemail and then have it emailed via voicemail pro.

Have upgraded to 2.1.27 on IP Office 403, now delta server can not connect. Have tried down gradeding delta server and upgraded currently got 4.0.36 runnig. The config starts to load, shows some hunt groups then failes with an error "user list failed" then shows could not find server. Any ideas?

SMDR was running fine collecting data to a csv file. I have upgraded the box to 2.1.27 and the delta server to 4.0.35. The delta server can no longer connect to the IP office, get an error "could not find server xxxxx". Anybody got any ideas. This works fine on other sites.

We are currently using delta server to collect smdr logs, does anybody know of any good analysis software.

I have an intermittent analogue phone problem. Occasionally when you try to place someone on hold you press the recall button, either nothing happens unless you press it several times, or the call seems to go on hold and then immediately drop back to the call. I have tried different handset...

Ok, not strictly IP Office however I have a situation where I am going to install IP office in a location and a couple of phones will be more than 100 meteres away. Therefore I will not be running cat 5 cables to the office but using fibre for data instead. I am thinking of using standard 2...

Using VMPro I want to set up a menu which will take several hunt groups out of service and also have another option to bring them back in. I have created several short codes i.e. #91 200 sethutgroupoutofservice #92 290 sethutgroupoutofservice etc I am trying to create 1 menu option which...

I have a call flow with assisted transfer, I want the call to be transferred to an extension and if not answered in the "no answer time" then passed onto another menu. I have set this up ok but it doesnt work, on monitoring I see the call hit vm, on selecting the option for Assisted Transfer a...

I am starting to look at 2 features of voicemail pro, firslty TTS and secondly database interaction. Does anybody know the differance between the Avaya TTS and the 3rd Party TTS software and which would you choose. Do you require the avaya TTS cd disk set. I am mainly aiming to hook into MS...

We have a couple of IP 4602 phones running across a wan Link. The phones work fine for a couple of hours but then quietliy die and need powering off and back on to get them working again. Any ides?

Set a short code for a hunt group member to collect voice mails for the hunt group, user has source number set as HSales, hunt group name Sales number 001. Short code #001 Telephone ?001 Feature voicemailcollect This works fine If I change it to Short code #001 Telephone ?Sales Feature...

I am installing an s08 unit onto a ipoffice 406, I want to be able to hang a router of one of the s08 ports and have a remote device call into it so need to allocate a DDI number to go to the so8 port. Is it as simple as creating a dummy user and mapping the DDI to user and user to the port...

Well currently I have 3 different installations about to start ranging from a small office to a 406. All shipped with 2.1.15. The question is shall I stick with that or upgrade to 2.1.24, I will need softconsole and have seen the bad reports .24 gets.

I am using IP offcie with voicemail pro. The max length of time that can be set for voicemails is 999 seconds. Is there any way to increase this?

For the stupid amonst us, what is the main differences and way choose one over the other?

Back again with more questions, 2 sites, each own IP office, leased line connection directly into wan port of each (256k) running voice networking and a 10 VCM in each. I believe it is not possible to have a hunt group on one box with extns from the other box, you must create a virtual user...

Have not tried this before however think it should work, hopefully you should be able to advise and let me know of any pitfalls. 2 Sites site A and Site B, I am having a 256k leased line installed between the sites connected directly to the IP office units (403 10 VCM and 406 10 VCM), no other...

I take it from a few posts that VM pro is not supported on windows 2003. Is this not supported or does not work?

We have an ip office 403, running version 2 software. The first time you open the manager programme and open the ip office config you get the chance to enter the password however the manager progamme then hangs and no config is received. If however you first reboot the ip office then do the...

Does anybody have any real idea of how close the avaya to microsoft CRM link is. Has anybody actually got it working yet?