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Customer has a 6X16 DR5 wth Disconnnect, and a 2 port flash. The business is setup with a auto attendent after the first ring, then a small tree is offered. The Problem that is happening is when a caller presses 1 to go to dispatch and the dispatch is on the phone it goes to vmail(a second...

I need to find out if you can add more channels on a startalk 110. It already has 4 channels and I want to up it to 8 channels. I added a 4 channel DVC card already, the system sees it in maintance, but I still only get 4 channels. I reversed cards to make sure that the card I put in works...

A customer has a Mics/5.0 & a 2 Port Nam, as well as 7 ASM's with message waiting. It seems that at night there is ringing on the anolog exts and nobody is there. This place is resort so you can see that at night ringing might be a problem. They don't have a night service mode, they only...

I have a set that will not show a message waiting. All programming has been checked. One thing that I have noticed is if I exchange the set with a 7310, set relocate off, the msg is there in the bottom left hand corner. It kind of thinks it's a 7310??. I have checked in maintance to see what...

Have MICS wth 5.0, 7 ASM's wth message waiting, NAM 4.0. The analog sets are Matrix 2700mw sets, when a mesage is left at the set the message lamp is suppose to flash. I have made sure tones are turned on, in ATA setting I have turned msg waiting to lamp. There was a Panasonic system in here...

Have a customer with a new Mics/ 5.0 software. System has been in for 2 weeks and lines keep going dead, one or two a day. Lines have to be manually released from lockout at CO. After lots of head scratching I believe what is happening is the staff at this resort are ending calls, but not...

Have customer with 1232 and TVP200 voicemail. Shares system with 2 other clients. Would like his mailbox to answer his 2 incoming lines (5-6). There is no AA or CCR setup. He did have D:L 1-1 for his 2 lines and mailbox did answer. Problem was his 2 secrataries couldn't hear the lines...

Have CICS 4.1, customer needs external call forwarding setup, having problems making it happen. Have turned on redirect for set. Problem I believe is the routing service, not doing it right. Looking for some help.

I've resently change a 6x16 DR5 to an 8x24 DR2, the programming has been setup as before. Problem is the 2 doorphones, they work , except that you can't hear the caller. They ring the set, you can open the door etc. I've checked to make sure prime line is set to intercom. The programming is...

Does each port support 2 channels, ie 1 port 2 channels, 2 port 4 channels etc?