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I have an old computer, I know but I am just trying to get my daughter through one more year of school. I can not get the onboard usb ports to work. They use to work, I think. I was told I probably need the motherboard drivers, but I have been unable to locate them. I think it may be a...

Hello, I have a customer who is having trouble with email. I have never seen this problem before so I hope someone can help. She gets logged onto the internet and can surf then she can check her mail but then she has to disconnect and reboot the computer before she can send mail and visa versa...

I am a support tech for an ISP and I have a customer who can not open flash attachments. She is using Outlook Express. I have checked all the security settings in OE and found nothing wrong. We had her reinstall her flash and that hasn't helped. Any suggested would be greatly appreciated. SuzieB

Has anyone ever heard of this modem? Where can I find update for driver? Anything that will make it connect. Suzie

I need to find out if there is anything that can be done to increase the transfer rate. My customer can connect at 49000 but max transfer rate is 4.3kbps. He is running windows 98se on Intel Pentium II 350 MHz and has a SupraMAX 56i Voice PCI modem. Can you help with this. Suzie

I have 2 customers who are trying to send email to groups. Here is an example of the error: "The following recipient(s) could not be reached: Adam Seevers (E-mail) on 4/8/2003 8:36 AM No transport provider was available for delivery to this recipient." Can send to individuals. One...

I have a customer who cannot send attachments through his email. He is using Outlook Express 6 on WindowME. It doesn't matter what size the attachment. No error message just times out. Can anyone help?