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I have a user that routinely receives email messages that originate in Japan, but written in English. Recently, when he hits the "reply" or "reply to all" button the original message appears to change to Japanese, and with jumbled formatting. Any text typed into the body of the reply message...

MS-Office 2000 Windows 2000 I have an Excel user that when a spreadsheet is opened, ~20 spreadsheets open, 19 of which are junk ... the final one is a "New Excel Spreadsheet". The junk pages appear to be Excel's attempt to open a Pivot Table Tutorial. Along the way there are two to...

I have one user ... and of course it happens to be the CEO <rolleyes> that after about 15 min in Outlook 2002 he begins receiving the &quot;Requesting Data ...&quot; message. He is running Windows XP, I run Exchange 5.5 on NT 4.0. He is the only one experiencing this problem ... we have...

I have a user running Win2K, any print jobs sent from Office (Word,Excel, Outlook), IE, the printer test page, etc. come out huge (text and images). This occurs on 2 different models of printers and under separate user profiles. This doesn't happen from other computers on the network, so it...

Here is the situation: User has a program that does several hours worth of number crunching. Not wanting to sit and wait for numbers to be crunched the user goes home and comes back several hours later to obtain the results. The user had done this previously, but came back to find that the...