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We have an IP 412 running v3.2 (53). I want to connect an IP phone (5602SW+ IP) from a remote office through a Watchguard x10e there and a Watchguard x750e here (via the VPN tunnel). So, rather than risk going all the way down there and not being able to set it up, I decided to experiment. I...

I finally decided to make use of ePO4 in order to manage DAT file updates on our PCs. As this was a new install I was able to put a fresh copy of v4 (patch 2) on a Windows Server 2003 R2. I then tested a roll-out to small group of XP SP2 machines. All went well, updates were happening normally...

One of my users did a simple copy and paste of a dozen Excel 2003 cells into the body of an e-mail message. The recipient got the typed text, but no image. Both machines are using Outlook 2003 SP3 with Windows XP Pro SP2. I've tried a number of fixes that I've found on-line, but these all seem...

I've recently installed a couple of new machines that came with Office 2007. One user has come up with a rather odd problem in Excel. She is used to switching between open documents by using the keyboard (Alt+Tab) method, but with a particular worksheet she has found that the screen image...

I'm running a mixture of W2K / XP machines on an Active Directory governed by Windows Server 2003 (all machines fully patched up). All group policies are dictated by AD and work satisfactorily. However, I've recently introduced a new Gateway (which has a different IP address). Rather than visit...

OK. I know that I am supposed to install the Active Directory Services Client for WIndows 98 (called dsclient.exe) in order to connect into the new Server 2003 domain. I also know that this is available on the Windows 2000 Server CD. Unfortunately, I don't have a W2K CD and try as I might, I...

I've just set up a user with a brand new machine running Windows XP Pro and Office XP SBE. Everything was running smoothly at first, but after a few hours, when she opens IE6 to web browse it is incredibly slow. I checked Task Manager and it showed that IE was using almost all of the CPU...

I decided to upgrade a Dell Optiple GX150 (Windows 2000) machine that had been purchased with Office XP Small Business. So, having purchased the Office XP Professional upgrade I am now having problems installing it. I keep being told that "no qualifying product can be found" and it is...

When sending e-mail attachments from Office XP machines, the recipient in Australia using Eudora on gets winmail.dat files. Any ideas as to how I can stop this happening?

When an Outlook XP user sends an e-mail message with a background to an Outlook 2000 user across our Exchange v5.5 Server, the background arrives as an attachment.