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I may sound stupid but here goes. I want to upgrade from PS 4.0 to 4.5. Citrix tells me that since/if I have SA that I can up for free. I know we had SA before, but am not sure if management has kept it up-to-date. How can I tell if SA is up-to-date? What are the new steps in either upgrading...

I have a maintenance plan which runs each night that backs up the database and the transaction file. Both are setup to remove the older files after 7 days. The BAK files are being removed, BUT the TRN files are not, they just keep accumulating. I have removed the maintenace plan and recreated it...

I understand that Presentation Server 4.0 has a new CPU Utilization feature to make sure eveyone gets their fair of resources. But the feature is only supported in the Enterprise Edition not the Standard Edition as we have. So why does the Event Log fill with messages that the CPU Utilization is...

We recently updated a client XP machine to version 9.0 of the Win32 client. Now when the user tries to login, you can see the old client icon at the bottom of the screen and the user login fails. We have tried a number of times to uninstall the client and reinstall and recreate the application...

Each of our users has a network folder in our Users directory to store data so we can back them up each night. As opposed to backing up each individual desktop. Is there a way in a Citrix session to have each user have access automatically to their folder? i.e mounting their...

Can anyone recommend a good network monitoring program that will tell which system is utilizing the most network resources. We would like it to be real time, so we can tell which systems are using the most of our Internet connection. Thanks in advance for any assistance provided.

I am trying to insure that the data store is backed up, but am not sure where they are located. We have both an SQL server and a regular Access one. What are the file names and where is the data stored.

I am trying to set up a lab using two Cisco 2500 routers and two Astrocom SP100 CSUs. Can I simply use a cross-over cable between the CSU's and set internal timing to get them to communicate with each other? I've tried doing it this way but the serial line is up and protocol is down. I am using...

i was just wondering if anyone had any experience with Serebra's MCSE CBT training CD's? They offer the full course for $99.00. Seems quite resonable.

How do I translate the timestamp on our 2501 router: Example: 15w3d: %LINEPROTO-5-UPDOWN: Line protocol on Interface Serial0, changed state to down 15w3d: %LINK-3-UPDOWN: Interface Serial0, changed state to down 15w3d: %LINK-3-UPDOWN: Interface Serial0, changed state to up 15w3d...

We are running an application under Citrix XP and were having problems with the screen flickering and jumping. We corrected this by turning on speed screen latency for each client and all was well. Well until we resently installed service pack 3, now the screens flicker again and nothing I seem...

Sometimes when we are trying to create an application set for a new user, Citrix will create a desktop instead of creating the applications group. After we restart the server, the application groups are created corrrectly. What causes this and how can we correct the problem.

I resently install Citrix Metaframe XP 1.0 with service pack 3. Now when I try to publish an application no icons are available, only the Citrix defaults. How do I fix this?

We have a single router using 2 T1's to our ISP terminating in 2 different routers there. I would like to use BGP, using the maximum paths command to do load sharing inbound and outbound. My ISP tells me I can not do this as configured, sure outbound traffic would load balance at 50/50, but...

We had one XPs server publishing a few applications that ran fine. I added an additional server to the farm from another subnet and now Citrix publishes the desktop instead of the applications. Is there a know problem with adding a server from another subnet to a given farm? We have also just...

Does anyone have an example for setting up an internal BGP connection to an ISP? Most of the literature I can find deal with ISP to ISP. Thanks for any assistance.

This may have a simple solution, but I can not find an imediate answer. Is there a way to e-mail the sql error log to someone each morning so that it can be reviewed without have to open Enterprise Manager.

How can I verify that the CIR is running as expected. IS there a procedure of utility I can use to flood the frame to see what the minimum and maximum are on the circuit.

We have two branch offices, both utilize frame relay of 512kb with a CIR of 128kb. the they both have the same type routers, Cisco 2501, the same CSU, Astrocom SP100, both have similiar configurations, but one circuit is relatively slower than the other. Example, the average ping time on one is...

I have a user who works from home sometimes and dials into our network. When dialed in almost every 15 minutes Citrix drops her connection. What could be causing this and how can I correct it?