Search results for query: *

Hi all, I am having an issue with a newly installed SIP dect system OMM 3.1 on MCD 7.0 installed in the cloud. We can make outbound calls fine but on incoming either externally or internally the SIP Dect 622d handsets ring once then stop, and the calling party continue to get the usual ringing...

Hi, On 3300 CX MCD 4.2 with analog trunk, when I call thru ARS a external number and I talk over the caller (only one word), the caller voice "cut" for one second ... When I take the same trunk over FAC "individual trunk acces", no problem ! Any idea ? Thank you

Hi, I'm not familiar with the Messaging Server (ESNA) and my client wants to have a "record a call" feature with 3300 phone. The only information I found is this, but does not explain how to program it. Press Telephone’s Record Button (at any time) • Scenario: User presses the Record button...

Hi, I try to connect PRI with GTD c.o. (Telus) I have SX-200 ICP AX release 5.0 and embedded PRI card. I have programmed many DMS-100 PRI with any problem, but for the GTD is hard !! The protocol is NI2 according to c.o. guy. I programmed NI2 and trying all the protocol variant (5ESS,Bell...

On 3300 MCD 4 10.0.1.23, UCA 3.0.19.0 I try to connect deskphone or softphone and I see popup after trying "initializing telephony service": There are no devices available (desk phone: 2122 or softphone: on switch: 10.160.5.10). Would you like to work offline? The HCI is activate in the COS...

My problem is on 3300 MCD4.0. I use a SIP provider for my outbound call and I don't know why but on several number (20%) that a auto-attendant anwsers, I'm unable to cut the voice to dial a extension. If I place during communication DTMF sound through the handset, it works! I tried to record...

Hi, On SX-200 ICP rls 5.0, embedded PRI, I would like send name over the PRI, but not the name of the set, like departement on 3300. Do you know how to program it ? Thanks

Hi, I have a 3300 cx rls 9.0 UR2 with 12 SIP trunk. My question is : it's possible to restric only 8 outgoing call (like on PRI format, on the trunk group), but 12 incoming ? thank's

It's really a stupid question !! I have ONS set and I would like when i'm on the phone, the second call ring busy for the caller (internal or external caller)?? I have tried a blank field in "auto camp-on timer" of my COS of the set, and no succes !! On my set I hear always the camp-on and ring...

Hi, On the resiliency 3300 system, I have only need one device licence by phone to by work, not user licence ? Thank's a lot

Hi, On 3300 rls 8.0, it's possible to block or route specific incoming number across PRI (embedded). Like trace the number and route this call to greeting or drop the call ? Thanks

The BCM 450 should be released in few days or weeks ... Someone have the datasheet ?

Hi all, My topology is : Unique 3300 8.0 UR5 with 3 remotes site in the network. The provider is TELUS (Quebec, Canada) on PRI. I would like if a remote user dial normaly number through the PRI on main office, outgouing display the main number of the PRI. But when this remote user dial 911...

Hi, On SX-200 ICP rls 4.0.3.12, if I dial the VM hunt group follow by *, I'm on the AA greeting ... I dial a extension, he ring only once (5 sec) and i'm forwarded to the mailbox (same result if I dial the backdoor number, go to AA follow by the extension). I looked in the COS of the VM and my...

It's possible to disable the emergency call notification at the console only when the console made the call ? Thank's

Hi all, When I call the AA through a external trunk and I dial a bad number Ex: 11 (I don't have ext who starts with 1), the voicemail transfert to option 1 (transfert only mailboxe 1). It's possible to have greeting who informs that's a bad number et the call return to the AA ? I have...

Did you say if the DECT mobility is compatible with the BCM 50 rls 3 without using the DMC module ? Or WLAN solution without using the SVP server ? Thanks

It's possible to acces the F983 to change the company greeting and modify the greeting table by external line (backdoor)on CallPilot BCM 4.0 ? Thanks for your reply

Question for 3300 rel 8. When I active DND on my desk, the BLF on the KIM of my receptionnist is lit, perfect. But if I call the phone and the VM answer I hears « The person is on the phone ... » This is possible not to hear that ??? I use the DND feature to indicate the receptionist who I...

I don’t know why, for new installation of SX-200 ICP rel 4.0.1.11, but if I have BLF key of station and this station take CO line key, the BLF does’t work. If I take the prime key, the BLF work. And if I try at my office (on my SX-200), that work !! Any suggestion ! Thank’s