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  • Users: fissure
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  1. fissure

    Mitel 3300 password reset via serial - not working

    Hi there, trying to reset the system password on a 3300 CXi we have serial access -> swrevs Software version: 10.0.0.13_1 System relink: No relink has been applied. Call Control relink: 39.1.0.57_SP1 value = 14 = 0xe so I believe the system is on MCD 4 (MCD 4.0 – PR1) so this doesn't work...
  2. fissure

    SIP conference bridge - what are people using with Mitel

    Hi there, wondering what people are using for in-house conference servers/bridges, ie, you can dial in, and enter a code, to join a conference. (maybe something less 'full on' than Mitel's Audio Web Conferencing/UCA) looking for in-house to avoid the per-minute/costly dial in numbers that a...
  3. fissure

    CLI via analog trunk to embedded analog of 3300 - UK/BT - working?

    Hi there, just wondering if anyone has managed to get caller ID working for incoming calls, coming in via BT analog lines to embedded analog ports of a Mitel 3300? running CX version II with version 5.0 PR1 (11.0.0.105_1) CLIP (caller ID presentation) is supposedly enabled on the analog line...
  4. fissure

    UCA 4 Express - use with Mitel 5312

    Hi there, has anyone used UCA Express with the Mitel 5312? We're struggling to find the relevant 'pc connectivity password' and see no 'pc connectivity' options in the phone's menus (even with phones on version 5 MCD 3300 firmware) http://www.unifiedcommunicatorexpress.com/Faq.php suggests it...
  5. fissure

    ValidateProtocolVersions() -> Protocol version mismatch

    Hi there, Mitel 3300 CX running MCD 4.2, 102.0.26_2 since upgrading to this version from v9 or so, 5340s (all with Mitel DECT cordless headset) are not working at 1 remote site TFTP seems to be erratic (across VPN) from this site, no border gateway/teleworker, so the DHCP option for TFTP at...
  6. fissure

    Cordless headsets for 5550 IP Console?

    Can anyone recommend a cordless headset for the Mitel 5550 IP Console? http://www.domtel.com/pdf/DS_Headsets_Eng.pdf talking about Plantronics headsets says: "Wireless base works with any of the above headsets Compatible with: Mitel 5215, 5220, 5230, 5240 IP Phones, Mitel 5550 IP Console...
  7. fissure

    no SMS from WSM to 5603 via IPBS - IP DECT Global 4

    looking for some guidance with the WSM (Wireless Services Messaging gateway) please: http://www.mitel.com/DocController?documentId=29971 running: Mitel 3300, MCD v4.1 DECT base station is: IPBS[4.0.8], Bootcode[3.0.26] WSM: Software Version 2.54 OS Version 9.02 NTP working on WSM and DECT...
  8. fissure

    business hours - open/closed greeting

    Can someone help me get my head round this please :-) Mitel 3300, MCD v4.1 in a system not otherwise using auto-attendant, I'm looking to have separate greetings for day/night, for unanswered calls to the main number (ideally with the messages all going into the same mailbox, but that is not a...
  9. fissure

    New hardware announced: Mitel 3300 CX II and CXi II

    (on the basis, I'd like to see new products/software announced here) Saw the Mitel 3300 CX II and CXi II announced today, and shipping later this month. Both come with 512mb RAM (to support v10), whilst the originals, until recently, shipped with 256mb. And, they now use SATA not IDE/PATA...
  10. fissure

    Stuttery embedded voicemail issue - 3300 v9

    Hi there, at a few different customer sites, we have a stuttery voicemail issue, that we believe only arose in version 9, but is present, it seems, right across 9.0.1.17 / 9.0.2.28 / 9.0.2.31_1 (9.0 UR2 PR2) Recorded messages, whether emailed with advanced voicemail, or listened to, through...
  11. fissure

    Accessing Mitel conference features from SIP Polycom conference phone

    Hi there, wondering if anyone can help. Trying a Polycom IP7000 in place of a Mitel 5310 Conference Saucer, and can make/receive calls, and DMTF seems ok (can log in to Mitel voicemail). System is a Mitel 3300 running version 9. Have been asked if it is possible to make use of the Mitel...
  12. fissure

    Mitel IP-DECT Base Station, can call to DECT phones, but not from

    Hi there, am trying one of the relatively new DECT base stations (Mitel branded, made by Ascom), with Mitel 5602 DECT handset. This is the Global product, not the EMEA only Mitel OpenPhone 27/OP27 Inbound calls, to the cordless handset/phone work, but not outbound. The phone screen shows...
  13. fissure

    new 3300 - unable to transfer calls internally (comes back to you)

    Hi there, wonder if anyone has any ideas on the following, on a new system (3300 CX v9.0.1.17), we're unable to transfer calls between handsets. eg you are on an external call, you press transfer, dial the other Mitel phone, and: when you hang up/press the (X) key before introducing the call...
  14. fissure

    3300 first seconds of outbound voice lost when answering ISDN call

    Hi there, another query for the group, to see if anyone can help me. We have a site, which has reported, that when they answer an incoming call (BT ISDN30/PRI in the UK), the caller, doesn't hear/misses the beginning of their greeting. When this site first reported it, they were using SIP and...
  15. fissure

    returning calls from 5340 'call hist' app fails

    Hi there, on a Mitel running 8.0.7.16_2 (which I think is UR1), I switched some 5340s from the 'call history' feature, to the full screen 'call history' application, which is much nicer. But, trying to return calls is failing. I think we're missing the 9 prefix for an outside line. But, in...
  16. fissure

    logging in/out of hunt groups from phone

    We've had a request to program keys to allow a user, from their phone, to enter/leave hunt groups (or perhaps ring groups in v8). But, I don't think this is possible on the Mitel? (though other systems seem to allow this, eg NEC XN120) There is the 'group admin tool' but it doesn't seem to...
  17. fissure

    Call logging/accounting (not recording) suggestions

    Hi there, wondering what recommendations people have for collecting call logs from a Mitel 3300 CX, ideally via TCP/IP to port 1752, in order to provide a log of calls that can then be searched etc? (eg some sort of Windows based application most likely. Logging to a database/ODBC would be of...
  18. fissure

    Incoming port forwards not working

    Hi there, I'm new to the ASA, and have been given this sanitised config from someone's ASA. The machines can get out to the Internet ok (so routing/outbound NAT is ok), but the incoming port forwardings for SMTP etc are not working . I have used PIXs ok, and basing my knowledge on them, it...
  19. fissure

    3300 v7.1 - Multiple extensions sharing one mailbox

    Hi there, we have a site which wants 3 users to share one mailbox. We are familiar with programming mailbox keys on each phone to represent a single mailbox (to flash for messages, press to access mailbox etc), but how can we direct 3 extensions to one mailbox for callers to leave messages...
  20. fissure

    Character to mean hangup in speed call

    Hi there, to provide some users with buttons to activate forwarding of other extensions to mobiles phones etc, we are using CDE Speedcalls, which in turn call 'system speed calls' (as some of the key sequences are longer than 7 characters, the most we can put in a CDE speedcall). After...

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