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How would I do something like this Product Barcode Jan Feb Mar Apr May Apple 1234 1 1 1 1 1 Where I have multiple columns (product and barcode) with a single summary (months) Hopefully this is possible with crystal X. I need the cross tab as the data will change as to number of...

I am looking to install a set of telephone/ethernet jack in the conference room floor, under the table. I regularly use panduit mini-com jacks and I am trying to figure out how to make this work. I am also considering running lines for the ceiling mounted projector, so I would like a solution...

How do I make sure the system is ready for 10 digit dialling. I checked my ARS and I think I am good. I can dial 10 digits and it works, but can I tell froma list trace command on what it is exactly sending the CO? THe big reason for this I have an autodialer that I want to double check that it...

I am looking at needing these turned on in my G3Si V12.2. and wondering what is the cost. I have a offsite office am am setting up with IP Phones and a Multitech gateway. I what to be able to route 911 calls back out of the Multitech as to have that address in the 911 records.

I just received my first 4621 and whenever you press a button to make an option change, or such it gives a firly loud chirp, is there any way to control that volume or turn it off. I am used to my 64XX which is much softer when pressing the soft key buttons. I know it is small thing, but I bet...

Can someone help me here? I have split/hunt group you wants to close for lunch. I would like the vector to complete the calls in queue and not take anymore until lunch is over, Calls redirected to a message at that time. I also would like to function to light up a button so staff coming back...

I am just setting up my second 4610 phone, I have 50+ 4606,4612,4624. The time displayed on the 4610 has a 24 hour clock vs the standard am, pm. How and where do I change that? I could not find anything in the settings on the phone, also this phone is aliased as 4620 on CM 2.1.

I am looking to replace a small partner site with IP Phones off my G3si version 12.0. I am looking for local 911 services. Both site are connected via T1 and have Qos ready routers. I have read here people using the Multitech gateways for this. My Avaya rep wants to either go IP office or just...

I have an offce currently served by an Partner system. Now they want to spend 2 days a week at our main site with a G3si verision 12.1. Sites are connected via point to point T1 for data right now. First Thought is an IP office to replace the partner and link it to the G3 via IP trunks. What...

I am trying extend-call on my 6424 phone and try to asign this function to a hard button and the I get the error in the subject. What's up. This is on G3SI V12.1. The EC500 works great would just like to be able for forward the call the my cell.

How Lite is the voice mail. I am coming from an Intuity world so I am shooting for the stars. Quick questions Can I transfer out of VM lite like *T in the Intuity? Can I 0 out of VM Lite. For the Office I am setting up just one of those options would save me from going to Pro and needing a PC...

I am looking to install a new office and trying to decide what way to go a Partner system or IP Office. This office has 6 people and want VM and ability to answer each others phones. I don't see the office growing that much in hte near future. I come from the definity world so I like the IP...

I am trying to set up a way to in limit incoming calls coming to certain extensions so that trunk lines are always available for more important extensions. I have CM 2.1 and Tenant Partioning available to make it happen. My Avaya people said I needed Tenant Partioning to do this.

Can I do a list of Vdns that are nonconsectutive? like list bcms summary vdn 12345, 23456 day 01/07 I am on Call Manager 2.1

When I offer remote assistance from my XP box it works fine until the other person accepts my help. Then I am missing the tool bar at the top which includes the Icon to be able to take control of their PC. Any way short of reinstalling windows to get my toolbar back. My PC has Gateway's...

System G3 running 12.01. 1. Phones with bridged apperances. When you turn on or off Ec500 for the main line you turn it on or off for the bridged line also. My supervisor and I have bridges between each other, mainly to test phone things and now we are turning on and off each others Ec500...

I have an old Clan a TN799C and a new Clan TN799DP and trying to switch IP hard phones to the new Clan and they won't take the new IP address. Both are in the switch as Half the phones work on the DP and the other half won't take the address change. The switch is an 8100 and the half of phones...

I has installed a new carrier in my G3si and upgraded to 2.0 from 9.5. What does it take to move to Medpro from Carrier A to Carrier B? I want to ensure 100mbs connection for the Medpro and the new carrier should have the new Cat5 cabling on the backplane as the is what my business partner...

I just upgraded to CM2.0 and now the VM lights don't work for one site. Site 1 which is a G3 with the Intuity Audix system, works fine. Site 2 which is now an 8100 from an IP600 no longer gets VM light messages. I have checked the signaling group between the two and it looks fine, but the data...

I just upgraded to Communication Manager 12.22 and trying out the EC500. It calls our Nextel cell phones which are the i60c's. The problem is if you choose not to answer the EC500 call once you opened the phone and close it, or you press no to receiving the call, it goes to the Nextel voice...