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I have a strange proplem with an ACS R8.0 and a small PCMCIA R3 voice mail card. When I use a small vm card the voice mail is so noisy it can not be used in either slot one or two. If I replace it with a large card it works fine. I replaced the small VM card with another new card and the same...

I have a pri cutover coming up and was wondering what would be my best approach to have incoming calls route to 2 seperate autoattendants. The system is Magix R4 and the voicemail is Voicegate wizard. The voicemail has the ability to have multiple tenants but by means of trunks. Any suggestions...

If i was to have the CO outpulse hunt group numbers and assign stations that need to ring on incoming calls members to the hunt group would this setup work good? Thanks in advance

Steps to change the dial 0 to ring equipment port 02 instead of 01. Found programming 601 register 4. Changed from 01 to 02 would not save. Any help would be greatly appreciated.

Can anyone please tell me what the top 4 led lights on a messaging represent. The top led is light green, all others off. Looked in install guide all they talk about is port and system status led's. Thanks in advance! Pertains to a problem that i am having. They have a legend R7 setup in hotel...

We have a customer with a Merlin Messaging R 1.19 when you use the *2 directory feature it takes 60-90 seconds for the call to transfer to the extension even if you hit the # key when finished dialing the name.When dialing by extension # it rings right away. This is on all extensions, we have...

Set a customer for rcf on all extensions tested on site everything worked as programmed. Does rcf forward calls if the telephone is set to immediate ring or does the rcf only take place on transfered calls. Thanks in advance!

Have a customer that is experiencing lines that are either on hold at operator phone or busy even though nobody is on the phone. Have reliable disconnect set to yes as well as rotary enabled on VM ports. This is not an every day occurence just enough to cause a problem. All lines are loop start...

Was wondering if I can emulate programming from an Avaya Partner for auto line select to outside lines. Having problem with credit card as its programmed now. Will looose connection every few swipes. Checked to see if it was a certain line but it was not. Thanks in advance

Have a customer that has 3 employees that are going to start to answer a second business calls. They have a pri and a did that will associate with this second company. The numbers being sent from Co are 349. They want to set it up as follows: Calls ring at one person 3 rings if not picked up...

Had customer called that has above mentioned system. I was wondering how the NVM-22 integrates with the phone system. Analog stations or digital not familiar with system. Customer is 1.5 hours away from my office and wondered because I wanted to replace VM with unit I sell( voicegate wizard)...

Have a new customer{very busy hair salon} that has 2 QCC operators. They take all of the calls and do the scheduling as well. The owner wants it this way even though they have DID to the stylist station(customer is always right ). He wants the incoming calls to go to a que message saying please...

Have a customer that recently had power outage then problems with voice mail. Went to site to check. Trouble is when caller outside or internal try to leave message after greeting plays says message is to short to dial another ext dial *8 or 0 for operator. Found that multiple mailboxes had old...

Have a customer that I just installed an ACS R6 along with 2-012E cards. It is a motel that the customer suplied phones for. The phones they have are half telematrix and the others are scitec aegis-p. The telematrix phones ring no problems but the scitec's do not. They have a data port on side...

Is their a way to have messages automatically delete after a day or so. Have a messaging installed in a hotel application and they want messages deleted after guest checks out of room. Thanks!

Is their a way that I can allow local dialing with extension status? I have a hotel installation that they want to allow local calls and restrict long distance but have the option to allow long distance with a feature.

Can I install a 024TDL card in slot 1 with a 100 ds1 card in slot 2. Thanks in advance!

Customer had a very old mitel. I am replacing with a legend R7. Looked in docs for R7 and only thing I really noticed talking about hotel is extension status. Can I setup a wake up service? Thanks in advance

Have a customer that has pri with one qcc operator. They want delay call handling after 4 rings to go to auto attendant. I have built a mfm station 7300 and assigned the pri pool to it, pool 70. I have set the pool for delay ring and built ext with auto attendant class of service 15 within the...

Does anyone know if the R5 Legnd has UDP capabilities. Thanks in advance