Search results for query: *

I have never seen these types of messages before on the switch but for action it says to Restart it. Before I call my telcom repair guy to have him come out and look at it, what exactly are these errors relating to? We’ve never had any problems with Node 1 before that I can remember and don’t...

It says that it is compatible with 95/98/NT4.0 but i was wondering if anyone has tried, or knows, if it is compatible with either W2k or XP. Thanks, =Jsak

We have several blocks of DID numbers, and I know though my Opt 51c I can pulse out the number of the DID. Am I correct in saying that the phone company (SW Bell) does the actual name part of it? We recycle DID numbers when we get new attorneys, and I change their name in our phone system, but...

I have a OPT 51c and it gave a message DTA021 then a DTA 022 message. I looked up the messages in my Nortel manual and found out what the mean. But in the manual it lists them as DTA0021 and DTA0022… it seems like they add an extra 0 to the error code. I wanted to make sure that they are...

What I’m looking for is a basic phone guide that I can give a new hire explaining how their 2616/2008 works along with a lot of the basic buttons that are added (hands free, transfer, conference, programming autodials, etc etc). Nothing major but something that will reduce the “how do I...

One of the secretary’s MWI on her phone keeps flashing for no reason even though she doesn’t have any voice mail. I already deleted and remade her voice mail box and that didn’t solve the problem. I believe I’ve seen this problem posted here before but was unable to find it during searches...

Right now our phones show the Month, Date, and Time in the top line and the bottom line is empty. I remember reading that you can add your own text (called a banner?) on that bottom line, such as company name and such. When I went back to find the information I was unable to, so either I’m...

We run a Opt51 with a MM v12 and there is some talk going around about changing the automated voice directions people get when they call in to leave a voice mail after hours and get the automated attendant that says the “please type the last name followed by the first name…” etc etc. They are...

A few of our users are experiencing a problem where their Menu bar in Word XP quits responding. They can click on it, but it will not drop down. This is occurring for the entire menu bar drop downs (file, edit, view, etc), however the Standard and Formatting quick buttons work fine. I’ve yet...

I went to add a new voice mail box today but when I got up to the terminal and switched to the Meridian Mail screen, I hit PF1 to log in as always, and nothing happens. So I’m thinking that’s odd. I hit the Setup key and that window comes up fine, escape out of that window and hit PF1 again...

Within the past 3 days (and maybe even longer) when the Opt 11 does its audits during the day/evenings it started spitting out the following error codes: Err4019 352 Err4019 353 Err4019 775 Err4019 348 Everything is working fine and no one has mentioned to me any problems. I’ve been digging...

Okay I hope I don’t get to confusing on this so here it goes. I work in a law firm where about twice a year we have large moves of offices and personnel. What I was showed to do when moving their phones from office to office is to do the following: 1) Get the TN number from MAT of their old...

I hope I can explain this correctly and not confuse myself or anyone to much… About 4 months ago we moved a fax system to a different part of the building. This fax number had an analog DID line. SBC had to run a new analog line to the new area, and left the old drop in place and the old drop...

I hope this isn’t considered a “red flagged” message, if it is please forgive me. Any time one of our m2616 phones break, I normally swap it out with one that isn’t in use. Well now I’ve almost run out of spare phones, and have about 4 or 5 that I need to get repaired. I found a few places...

Hi it’s me again with 2 more quazi-newbie questions :) I’m in the process of activating about 50 of our unused DID lines and have run into an interesting quirk. From the outside, someone can dial the DID and get the person directly (as they should). But when the person calls an outside line...

First let me apologize for the newbieness that I will be displaying :). I just got put in charge of the phone system about 2 months ago and this is the first real problem that I’ve been unable to figure out on my own. I’ve been unable to find any real answers in the 14 different Meridian books...