Have a Partner Mail VS R5...appears to be set up OK but when calling into auto-attendant and pressing an ext # the system transfers the call...BUT It rings a couple of times and then say's "transfering call to attendant" the actual mailbox never answers..I've checked everything..Any suggestions...
Have a Definity G3iR6 with Definity Audix (TN 566) 5- slot audix, problem is everything seems to work fine, but for some reason when you leave a message..message light comes right on at station XXX but if you clear out message light continues to stay on...eventually it might extinguish but...
Trying to remove all programming from G3iR6, everything gone except have some extension numbers in "list ext" that show up as "phantom user" I have looked everywhere and can't find them...they show up with a COR 127 not even available on this release...Any ideas?
Trying to find info on "attendant measurements", Definity G1.1 and cust wants to know info on attendant performance ie; how long on night, how many calls in. I know there is "list meas att today" and list perf. att today but cust wants to know for long period of time...Any suggestions on what...
G3iV6 w/tenant services...having a small problem, When using "call park" parked calls are timing out and returning to Attendant 1 instead of Attendant 2 which parked calls..Any ideas. Can't find anywhere I can change this on "console paramaters" or "system features" even though we have attnd...
We have a Definity G3i V6 w/ PRI, We upgraded and since that time CDR will not work, we have data set MPDM installed and routing CDR info to that station, But it will not make the connection to the PC. I think we have checked and double checked everything known to man but still can't get it to...
We have a user who has a VM problem, VM will answer on an initernal call but if it's a did call it covers to the general mb instead of her mailbox, I know it's something easy but am having a "brain problem" at the moment...Any suggestions?
Have a Legend w/ Magix (clamshell) and we have to upgrade to PRI..they currently have T1 w/ 100d board.
Any major changes we need to do to accomplish this change?
Any help would be appreciated. Thanks
We have a G3iR6 with ISDN-PRI trunks...they would like to send different number out on outgoing calls than the LEC is showing...where in this switch can I tell it which number to send?
I have a question that I know one of you have probably delt with at one time or another and I'm looking for some help.
We have a customer with a Definity G3i R6, they currently use ISDN-PRI for their trunking with caller id, one of their users is asking if it is possible to "log caller id's" on...
We have a Intuity Audix that was used on a Legend, and would like to be able to change it to use on another system, Does anyone have a suggestion as to where to find "switch library" or whatever is needed to change it for another switch integration. Thanks
Hoping someone has a idea what might be going on...I've looked at everything.
Intuity Map 5P just reboots itself at what appears to be 24 hour intervals or so. We have checked alarms (none) and tested tape drive and replaced backup tape.
Can't seem to see anything causing it. Have checked power...
Have a friend with MICS not sure of vintage...said that one station is dead, he tried replacing set..no help. Said that when dialing numbers the phones seem to be slow, digits take awhile to appear on display when dialing, console has alarm that say's 50-3.
Anyone have an idea what I can tell...
Ive changed my ccr tree for a group that im using and now i can't get it enabled. When I call in the main # I get please enter your extension or for the directory..ect.. any ideas on how to enable the ccr tree?
Has anyone connected a "laser jet" printer for the journal printer on a G3i..We have a LaserJet 4 and trying to run through a 7400b data set to printer set up for serial.
Any help would be appreciated.
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