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BCM50 and DSM16+ problem
I have a new BCM50 with keycodes enabling two expansions. In expansion 1 I have a GATM8 and in expansion 2 I have a DSM16+. BCM50 is release 3.0. When I try to enable DSM16+, it just sits at enabling... and phones never lite up. GATM8 works fine. I tried swapping the ports, cables and expansion...- dragand
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- Replies: 7
- Forum: Nortel: Business Communications Manager BCM
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Basic Call Center Reporting setup
Dear Experts, I know that this has been discussed over time, but I am not sure about the whole setup and how it works. I have a customer that has a CallPilot 150 with basic call center and reporting enabled. I have followed the previous threads instructions and setup the server PC and I think it...- dragand
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- Replies: 3
- Forum: Nortel: Norstar systems
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call reporting and monitoring question
What is the best way to generate reports on DID usage (individual DNs), and monitor and record sales people I know that some of this stuff is available with Call Pilot 150, just not sure what. The customer wants to be able to see how many calls individual agents have made, as well as to...- dragand
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- Replies: 1
- Forum: Nortel: Norstar systems
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Watchguard 500 and VPN
I have a Watchguard 500 (no BOVPN installed) with static IP at my main office. I have to connect 4 PCs in remote office that have dynamic IP DSL connection to the internet. What would be the best and the easiest way to connect these PCs to my main office? Thanks for any help!- dragand
- Thread
- Replies: 3
- Forum: Security, hacker detection & forensics
