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  • Users: gbriggs
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  1. gbriggs

    NEC SV8100 Problems TDM Phones with Latensy Issues

    I have a SV8100 Phone System with approximately 30 digital stations on it. It is currently using a fractionalized Qwest T1 (One flex voip circuit) with 15 voice and data channels. They currently have 1.5 megs of bandwidth. They are experiencing echoing on lines (intermittantly) When they...
  2. gbriggs

    911 on cdr?

    I have opt 11 rel 23. useing mdr 2000. I am able to collect all outgoing calls but 911. any ideas?
  3. gbriggs

    report to print menu service

    Is there a canned report that will print the last 2 months of a menu service. How many times accessed and how many times each press off was pressed? The funny part is I think I have run this before.
  4. gbriggs

    PRI carrier change

    Opt 81 rel 4.5. I have 6 PRI T1's 2 with d-channel. Basicly all DID with a backup D-channel. I am meeting with the new vendor today to discuss cut. My thought is as long as they can match the provisioning that is currently there, then this should be a simple unplug from company and plug into...
  5. gbriggs

    Reporter on SDN? Menu Service

    Hi there, Is there a canned report in CallPilot Reporter that will run report on a menu service or SDN or appid? Customer just wants to know how many times # was called and if he can the number of clicks on each pressoff. Looks like there looking to wack out some depts :-(
  6. gbriggs

    paging echo in handset

    Hi there, I have a cs1000 that is built inside an opt 11c cabinet. I have a page port built on a trunk card. My problem is when you go offhook on any ip phone dial acod you speak and hear a delay in your ear. It is however delivered realtime to the speaker in room. Any suggestions?
  7. gbriggs

    opt 11 modem problem

    I have an 11c rel 24. I have usrobotics on port 0 set to 19,200 8n1. All worked for years till last week. now just answers and no handshake noise. Change out modem and still no. Move modem to CDR port 2 and it works fine. It is like you call it and you hear it answer but no handshake sound seems...
  8. gbriggs

    auto logon

    Hi there, CP 5.0, Looking for a way to have my cell phone auto logon. I set up the cell number in the Extention DN 2 field and checked the auto logon box and saved but it still ask for mailbox and password. What am I missing?
  9. gbriggs

    How to restore deleted messages?

    useing CallPilot 4.4. Had enduser ext 2216 delete messages. So importaint that I am forced to ask here how to restore them Messages left 3-13pm and 3-14am. Messages deleted on 3-16. Full system back up ran 2100 3-14,3-21. Next one runs on 3-28. My admin book says it is possable to restore from...
  10. gbriggs

    how to restore deleted message from archives?

    useing CallPilot 4.4. Had enduser ext 2216 delete messages. So importaint that I am forced to ask here how to restore them:-) Messages left 3-13pm and 3-14am. Messages deleted on 3-16. Full system back up ran 2100 3-14. Next one runs on 3-21. My admin book says it is possable to restore from...
  11. gbriggs

    inactive user reports

    Trying to learn the reporter package. Hopeing to look up who has never used account. With MM I could just ask with < or > and dates. Not even sure what report I should run or if I need to build a custom one. I only have the 4.0 Reporter manual I received in class. The instructor advised that we...
  12. gbriggs

    cs1000e bluetooth enable

    Hi there, have cs1000e rls 5.5. Have 1140ip phone and the bluetooth is grayed out. Need to enable that feature. Can you point me in correct direction?
  13. gbriggs

    xsl for cs100oe

    Trying to remote sysload cs1000e. Used ld 143 xsl and get ccbr001. Is there a different command? Different load?
  14. gbriggs

    built new clid and lost caller id

    I just set up 2 new 1140 ip phones. These are here in my office and the cs1000 is in a different building. The telephone numbers were comming up caller id of the cs1000 building. I built a new clid table 1 to outpulse the DN. This worked great. Now I do not have any Calling party name display...
  15. gbriggs

    how to build a new CLID

    Can someone please point me to the correct load to build a clid table? I just set up some IP phones that come from a different building so I thought I would just outpulse the indivual DN on thoes sets. CS1000E
  16. gbriggs

    need to log in to 1140e to set tag/dhcp

    New to IP phones. We just hung a couple of new 1140e phones off of a remote cs1000e. Just testing here in IT. My network guy said voice is going down incorrect network and wants to configure the phone. Does any one know password to edit the 1140e phone at the set level? He said he wants to tag...
  17. gbriggs

    callpilot 5.0 0 out to attandant

    A call comes in and hits a menu/application. The call presses 0 and is presented to an m2616 on key 8 with 3 more roll over lines. Key 0 has thepersons personal line on it. If that person does not answere the call how can I get it to go to a mail box?
  18. gbriggs

    Pickup group

    It's been a long time for one of these for me. Opt 11c Rel 24.24. Have 5 phones m2008. One of the five wants the rest to be able to pick her Key 0 up. I have set all phones up in: RNPG 1 Turned on PUA,GPUA I do not want to put a key on the phones. Is there a way for them to dial spree code and...
  19. gbriggs

    replace m2250 with m2616

    Change out m2250 on opt 11 rel 25 to m2616. Was able to out the ATDN 1849 and add it to the new 2616 key 0. All work well and can 0 out from call pilot. Not able to 0 out from any phone on the pbx. Looking for help getting my internal 0 out to front desk back. I think that I need to out ATDN 0...
  20. gbriggs

    change caller ID

    Release 24.24 opt 11. Trying to change the number that is outpulsed to the public when they call out. I think it has something to do with HLOC in LD 15 but can not figure it out.

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