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MICS 5.0 Call Pilot 150 We have 5 lines in one pool and another 4 in another pool. We have the 5 lines setup on caller ID cards(2) and the other four on our old DS card. For some reason, we only get caller ID coming up on Line 1. The other lines it comes up as MAIN02 Transfer, or MAIN03...

We don't have it, but will be getting it in the near future. Is there a way to monitor, lets say weekly stats(how many calls, duration) for certain lines? We currently have an MICS 5, with 7 lines. Thanks

Hi, The handsfree mute button is on all the time. Lets say I hit line 1 to make a call, up comes the handsfree mute button. How can I turn this feature off. The programming has Handsfree set to auto and HF answerback is set to yes. Not sure what else I can do. Is it a problem with the phone...

CICS 4.0 Here's the sitiation: We added another line to our system. It's showing up as line 027. I want this new number to only ring at the receptionists phone(M7310), which I've done. It comes in at the intercom button. The other 6 line buttons are all taken. How can I add this extra line to...

Hi, If a certain extension doesn't answer, I would like it to go to a different voice mail extension. For example: someone phones to extension 240. If it doesn't answer, I would like it to go to voice mail at extension 230. Would I be able to delete voicemail 240 after this is done?

Looking for feedback on what would be the better server: 1) 4-2 Ghz Xeon MP processors. or 2) 8-900 Mhz Xeon P III. These will be running SQL 2000 only. Looking for performance, speed, amount of connections, CPU usage and amount of queries that can be run. Any feedback appreciated.

Hello. This is my first post and from what I see, I'm confident someone can help me out. I'm not very technical when it comes to phone systems, so bear with me. Here's the situation: We have approx. 40 phones in our office. We have the automated attendant set up. When the secretary leaves at...