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Hi Further to my previous post re phone not logging on, does anyone know the web server password for the Aastra 4422? I have tried Ericsson & Welcome but neither work, nor does the PIN for the IP extn, I suppose because it can't log in. Thanks Kronehead

I have had a couple of IP phones on the system for about 3 years. Just bought some new ones which are Aastra Dialog 4422 loaded with R7C software. I have configured the network settings correctly but phone won't log on. Wondered if there is a software compatability issue? ELU32 firmware is...

Multiple remote sites connect to head office via ELU32 IP trunks so they can use centralized voicemail. New remote site added however test calls cannot be initiated in either direction although if a call is made to an extn at remote site & it diverts in PELPI to destination assigned to IP...

I have set up a custom format for call logging and it works fine however the total width of all the fields in the output is 88 characters which doesn't give me enough space to collect all the info required. I see in other standard formats there is a carriage return but I see no way to inset one...

Two MD110's System A and System B both BC12 SP8. Call pickup groups set up the same on both systems. On system A calls can be picked up by dialing *8# regardless of terminal type. On system B calls can be picked up from Ana or Digi terminals by dialing 8 but not from a cordless terminal. It...

I currently have 2 Onebox systems - System 1 is production VM running OB 3.0 and was built with 4 digit MBX's. System 2 is in testing and running OB 4.01 and was built with 8 digit MBX's. I need to migrate the users from system 1 to 2 complete with all messages, greetings etc. I understand I...

Here's what happened: BC10, using DNA want to swap a DT570 for a DT590 so delete extn 1234 and recreate with new IPEI. Go to subscribe phone and says successful but doesn't work. CXAKP confirms something not right as access rights not showing confirmed and not showing IPEI or AUTKEY as it...

I have checked the option to allow busy greeting in the mailbox settings however when busy the normal greeting is played. Newly installed OB 3.0, CAS extns from MD to OB, BC10 and only tested so far on cordless extns which have personal number and not CDINI. Any ideas how to get busy greeting...

I am trying to set up access to the HP Insight Mgt Agents on our Netware 5.1 servers. am using insight mgr 7 SP2 but it's the same as going direct from web browser. The problem is that I can't log in with administrator, operator or User so can only access the agents with the default read only...

Inbound calls to operator which are transferred to a cordless extn do not divert to VM if the CX is busy - the caller hears busy tone. If the CX is called via DiD the divert works OK. Using personal number for the divert. Here is the CSP: TRAF 1101030300 SERV 20511010113 CDIV 0031321...

I have just programmed up 5 ACD groups with overflow to a 6th group which should have music on wait and RVA's. The MD is BC9. I copied all the settings from another BC10 system with exactly the same set up. The BC9 won't pass the calls to the queue - it just keeps the initiated call open...

We have been updating the software on DT570 to R3C to fix the issue with "MUTE" not being displayed when muted which is great. The only downside to this is that as soon as you press the keypad to send tones when in a call you get all the digits displayed in duplicate - once in the top...

I have bought cordless extn mgr (sys admin) and am trying to use it for the first time. I have connected to DT570 and tried to switch on in download mode by following instructions i.e. "connect to device, switch off phone, switch on again whilst holding down 1+3". The phone doesn't...

I have set up pager forwarding with some success but need help in fine tuning it! I have set up a query "device by status/Critical devices" and added it to a pager forwarding task which notifies when the device meets the criteria or when it no longer meets the criteria. What I really...

How do I display the DECT base station info on a DT570 cordless extension (BC10)? I have tried powering on whilst holding down 2 & 8 which momentarily displays the local base station info but I need to display it permanently so I can watch the signal strength, handover etc. Also how do I...

I have a Nokia 6310i & have just got a TDK PCMCIA Bluetooth card so I can use the bluetooth connection between phone/PC for GPRS internet connection. I can pair the devices but the connection keeps dropping. I suspect it is the phone because I also have a Plantronics M1000 Bluetooth headset...

I have a cordless handset which someone has locked with a pin code. They have now left the company! I have carried out a CXAKP so I now have the encrypted authentification parameter. Does anyone know how to get the IPEI number from this? cxakp:dir=XXXX,autdet=yes...

Does anyone know if there are any courses or self learn tutorials/exams with the end result of getting some sort of formal industry recognised certification for MD110? I have details of various training courses for system administration, installation etc but all you get is an attendance...

Does anyone know how to send a pause in the dial string when using a GSM modem with Hyperterminal? The usual , doesn't work so I can't access the VMX with this method Thanks

For the dnt1 entry below I trc all but the last 4 digits. Call is sent to Cisco IP route (60 channels)and converted to 7 digits. I set up a dest 3021 with overflow to pstn therefore I have to send all the digits so I pre them back on again. Works fine but a long delay of 12 secs before call is...