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For those looking for parts breakdowns and diagrams for the Phaser 840/850/860/8200 http://www.office.xerox.com/userdoc/P8200/8200_Web/partslist/index.html

Does anyone have the steps for reducing the ink purge time on a Phaser 850? I had problems with the print head a year ago and the tech who replaced it changed some settings, now when it goes through a cleaning cycle is purges about 1/4 a stick of ink. I think he set it at max purge time or...

Does anyone know the steps for removing the upper feed assy with circuit board, part # 351-1106-00 with out disassembling half the machine? I must be missing something here. Terry

I wasn't sure where to post this one... I have a customer with a business in a residential setting, nothing fancy, standard phones straight off local telco. He took a lightning strike and is now complaining of humming on the line, I tested from the customer access box and it's clean to the...

I try to dial into my RAD using Norstar Manager 3.5 and I get an error "The KSU Variant is unsupported by Norstar Manager-Try Remote Tools" I find this error message in the manual but it doesn't tell what it means or what to do.... Does this mean my system is too new for this version...

Had an Emergency today... Found that none of my phone let us dial out 911.. We are running 5.0 on a T1 and dial 9 to get an outside line. I checked the restictions on all the lines they are set to 08... and the set don't show any restrictions. Where else can I look?