Search results for query: *

Have a customer who had their system upgraded from 1.1 to 3.0. Now they say that it use to ring 4 times at the front and then ring 2 times on the aux ringer before the AA answers the call. Cant remember how to set this up. Any feedback would be helpful. Thanks

Can you change the directory from last name to first name on the first release of call pilot. I know that you press 4 on release 2 and up. Thanks KDB

OK tried to forward the reception set to a hunt group. The sets have the lines appear only and the hunt group is set to ring and appear on the sets when I call fwd to the hunt group they just flash on the sets. What am I missing? S/W 7.0 on a MICS.

Hey out there, Have a strange problem, I am switching out old opt 21 with a newer opt 11 Rls 25.4 using old cards from the 21. This week we set up the 11 and were testing the switch with 1 of the Uni. trunk card worked fine. Programed the rest of the switch went to do cutover last night and...

Hi out there, I am switching out a opt.21 rls 17 with a opt.11 rls 25. I have got it pretty much working but all I get out of the CDR port is garbage. it is outputting info I just cant resd it. Is there a setting I missed (RDB, CDB, ?) any help is greatly appericated. KDB

OK to start with I do most of my work on Norstar Systems but I was talked into helping on an option 11C. Problem is I cannot find where to change pluse dial to DTMF on the trunk card. (Swaping out a option 21 and replace it with the option 11) all else is working. Any input is greatly...

Can you use a RAD on a 6X16.

I have got a customer with a opt. 11 mini. Question is how do you hook up a lap top to the system. I have worked on several opt 11C switches is it basicly the same or is there somthing different. KDB

OK quick question when you toll deny the ports on voice mail do I have to do it by dn or port (B1/B2) Thanks

OK guys, Customer called me yesterday and told me his BCM was acting strange, to stsrt off with I have been working on Nortel equipment for 20 + years. I time on BCM is quite limited. The problem is that the BCM is losing telephony connection, Call pilot side ok and everything else ok just the...

Ok I have done a couple of upgrades from 6.1 to 7.0 but I want to make sure there is not going to be a problem from 6.0 to 7.0 they have MCDN and PRI keycodes and want this to go without problems. Anyone done an upgrade from 6.0 to 7.0?

What is out there to use with a CICS to achive VOIP to the outside world. Is this possible? If yes is there a site to look at the options. Thanks KDB

OK I took the cd and made a floppy of the Access boot disk went to site powered down the NAM insert the boot disk and connected the backpack and powered up the NAM after about 10 Min. I recived 3 accending Beeps. unhooked the backpack and removed the boot disk. (did this on saturday) went to...

Is the only way to recive the caller ID info is to answer the call. Thanks KDB

OK, I know I have it the answer here some place on my desk but can't find it. Need to know how to check the Access Version on a NAM 4.1. Need to be sure that it is at 6.2.0H. Thanks!!!! KDB

OK central voice mail on two 6.0 MICSs with PTP PRI T-1. Had problems on voice mail AA sending calls to mail boxes. Found out that I needed to upgrade the Access version to 6.02H on the NAM, Question is I have the disk with the new version on it now how do I install it on the NAM and what will I...

Hey Guys, Does anyone have the Alarm & Event Codes Manual For the Norstar System. I have the one released in 1994 and I was looking for one released 2004 or just a latter version Thanks.

OK I have a customer with a MICS 1 - MICS 0 X 32 Running 7.0 XC Software 2 - DTI Cards Running 2 T-1s 2 - 6 Port Combo Expansion Cartridge ( Used 2 Combo Cards for the DTMF Recivers ) 8 - 16 Port Station Modules 3 - Analog Station Modules ( 2 on one Port 1 on own Port ) 1 - Call Pilot 150...

Is this software one of the ones that is bad? NA-MICS-DR 6.1 FC Thanks KDB

Is there a need for the upgrade tool to go from 6.1 XC to 7.0 XC or is it just a plain upgrade. (Swap out the Card after backup) Thanks KB