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  • Users: Trems
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  1. Trems

    Mailbox question Voicemail pro release 11.0.4.8

    My customer recently replaced his windows PC we had voicemail pro hosted on and we are migrating settings. I had a general mailbox (user mailbox not hunt group) set up that would play 1 greeting during the day and 1 during the night. I can't for the life of me remember how I set that up 4 years...
  2. Trems

    Grandstream and Avaya IP Office

    Has anyone had any luck with a Grandstream DP752 base with a DP720 handset connecting to IPO server edition 11.0.46?
  3. Trems

    Dialogix SR140 and IPO R11.0.43

    I am having issues getting this to work on outbound only..We acknowledge the T38 hook up but are not passing the confirmation of the remote fax being connected? Any tips? I have the Tech bulliten off the Devconnect site but it isn't doing the trick.
  4. Trems

    SIP Registration Port

    I am trying to change the SIP registration port on R11.0.43 due to the SIP provider. I changed it on the transport tab to UDP 8933, Lan 2 5060, but it is still sending out on 5060 I believe... REGISTER sip:sip-t.XXXX.com SIP/2.0 In this case, it lacks the proper port. Shouldn't it be: REGISTER...
  5. Trems

    Skype for Business

    We are working on our first Microsoft Lync integration with Skype for Business 2016, R10.1 is the system with an App server running OneX Portal. All that works great. Communicator for Lync comes up and works, when we try to log into Skype we are failing. Number does not match registered number...
  6. Trems

    9608 with Sonicwall M250

    I'm having a little trouble getting this to connect. We have done a bunch with TZ models in the past. Here are some screen shots from the sonicwall. and I will post my phone config as well. Please let me know if you see anything. The GroupVPN is in use for another user so the IT people built a...
  7. Trems

    fortinet router and 9608

    Here are my settings..Not sure what we are missing. We are failing on Phase 1, I took out all IP's and passwords here but they all match Phone: VPN Vendor: other Gateway Address: xxx.xxx.xxx.xxx Encapsulation 4500-4500 Copy TOS: no PSK with Xauth User: Phone1 Password: XXXXXX IKE ID: Phone...
  8. Trems

    Release 9.1

    Does anyone know of any issues with Rel 9.1 and the IPBS2 DECT antennas? We are unable to get them to sync with the system on the new 9.1. I tried 9.1.3, 9.1.4, 9.1.5. The antennas show connected in the antenna gui but in status the master status is n/a and the PBX status is n/a. We have...
  9. Trems

    DTMF ISSUE RELEASE 9.04

    Has anyone had DTMF issues with rel 9.04? We are only having issues with DTMF in embedded voicemail. We can dial out, everything else works. Tried to reformat, downgrade, no go? IP 500V2 with 2 combo cards, essential edition, Defective SD Card?
  10. Trems

    ASA

    We have a Small Salon we just upgraded coming from a Partner System with ASA. We put them into Essential with Call queing which you would think they would love...well they do not like the phones ringing while the call is in que. They liked they old partner "BEEP BEEP". They are very...
  11. Trems

    Caller ID on "No Ring" Pots

    I have an IP 500V2 R8.1.69 Embedded with all 1416 sets 7 analog pots lines The customer wants all 7 lines shown on the phone They only want 1 phone to ring but they want all phones to show inbound caller id…is there any way to do that? Adding them into the hunt group and un-checking them does...
  12. Trems

    Embedded Voicemail Custom Queing Announcements

    Does anyone know if you can upload custom hunt group Que announcements? I know I can do auto attendants but my customer is looking to do the actual queing announcements. This is an 8.1.42 Essential edition.
  13. Trems

    R8.1.52 Manager issues

    Is anyone experiencing issues with the New 8.1.52 Administer program? Other than the 20 minute download and huge delay loading...I have two pc's (XP Pro) that the Manager Application will run but I can not log into the IP Office. I get an error on one machine and the other just freezes. System...
  14. Trems

    Cisco RV082 and Avaya 9620L

    Has anyone had success getting the 9620L to link through this router? I am working with the customer's IT guy but have had no luck. He does not think it supports XAuth which was the only settings I found online.Connection between Avaya 9600 VPN phone to Cisco (Linksys) RV082 small business...
  15. Trems

    9620L and Firebox X700 running FireWare ver. 8.3

    I have an IP Office running 8.044 I have configured a 9620L and it hooks up fine from my location. My issue is when I shipped it to the customer they can not get it to work behind their firewall, (Firebox X700 running FireWare ver. 8.3) It is hanging @ IKE phase 2. I verified the IP range is...
  16. Trems

    IP500 R 8.0.43 CO Issue

    I know there is a known issue (TB59) with certain cable providers supplying analog trunks. Has anyone had success with any line conditioners or specific settings on the Trunks tab?
  17. Trems

    Sonicwall TZ190 and 9620L VPN phone LAN issue

    I have an IP office 500 7.027 with a 9620L ip phone. I get the VPN tunnel established between the Sonicwall and the 9620L but no communications from the VPN to the system. The customer IT tech has the WAN-LAN and vice-versa rules set up but no traffic...any ideas?
  18. Trems

    Avaya 9620L VPN Phone

    Good morning, I have an IP Office R7.027 and I am trying to hook a 9620L to a Sonicwall TZ-100. I am following tech tip 190 but some of the settings are not exact on the phone to the tip..Does anyone have a dummy setup for this phone?
  19. Trems

    Avaya 5621 Tech Tip

    On an IP Office R6 V2 Can anyone explain the benefit of using the VPN on the individual 5621 phones as described on Tech Tip 184 vs a VPN from point to point with Netgear FVS338 Routers. I have 2 sites one with the IP Office, one with 2-5621 sets as Endpoints. Currently set up over a VPN. Call...
  20. Trems

    Avaya VoIP

    I have a customer with Home Cable Internet. Speed tests come in @ 299 KBS upload. They are experiencing poor quality. I am just confirming this is a Bandwidth issue. They are IP 500 V2 V 6.0 running 2-5621 IP sets via a VPN to the home. Office has 768 KBS up Home has 512 but only getting 299KBS...

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