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  • Users: justiceo
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  1. justiceo

    Ground start trunks causing ports to permanently stay busy

    I have an Option 11c Rls 23 with a Universal Trunk card with 8 ports (until we get our T-1). Originally the person who ordered the phone lines for the company (I am a consultant) didn't tell them they needed PBX lines so all of the trunks were loop start. Well this caused many problems with...
  2. justiceo

    Call Queues just ringing when all agents are logged out or busy

    Hello Everybody, I am running an Option 11c with one Miran RAN announcement card. I can dial directly to the access code for the announcement and music on hold when I am using a phone that has TGAR 0. Music on hold works fine when a call is held but when you transfer someone to a call queue it...

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