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Hi guys. Well it didn't take long to get back into the thick of things.. This system I walked into is a recently upgraded CM 7 or 8 to 10.2 system. All SIP endpoints. But its also had its challenges. One would be something that I'm looking into now. We have all J139 or J169 terminals. It...

Thought I would check in with the group. Been a while since I have worked on anything branded Avaya. My shop was going to Cisco CUCM with Unity when I left. I retired after 40 years, got bored and took another telecom engineer job. Walked into a pretty nice system. Looking at the boards, I...

Hi guys. I need to setup something that basically passes through one hunt group to go to another. I have a VDN> to vector> to temporary hunt group> hunt night service activated> goes to another hunt group. This works great.. Problem is when the end hunt group night service ( extension 1 ring to...

Hi guys. I guess I find myself in the same place that a lot of others have been in the last few years. Looks like I have to drink the Cisco coolaid now. That being said, I have two messaging systems that I need to find old boxes in and clean them up so that I can get Unity up. I am running an...

Good morning all. I've been looking into this upgrade and it still may happen. As you see from above, I still have an old Intuity box that is still part of my messing system here. I have a total of around 2000 boxes behind my CM. Couple of years ago the place was basically split in half. One...

Hi guys. I just heard that this can be done. Not sure that is the way that it should be, but may have to be what I do. Management not liking the $950,000 total upgrade price so I may have to settle for this. Any problems that I should be aware of? I'm still looking to see if this can be done...

Good morning guys. It's been a while. I have Cisco in to do a test bed for us. I am trying to configure SIP trunks off an Old SES server to the Cisco and need some help with node names and the Signaling group. If you still have this setup in an old system and would be willing to post the config...

Good morning all. I have another one of those that I Have been asked to set up. Hopefully someone here has had to do this and can point me in the right direction on it. The hospital that I work for would like a button programmed that would access the overhead paging system. When this gets...

Afternoon all. I have a system that I am trying to figure out how to remotely access the VM. It is in Intuity mode and it looks to have the default access codes built up for voice mail collect. I dialed the users box and tried entering the *7 codes when I got the leave you message prompt But it...

Good morning all. I am considering going to Aura Messaging. Currently I have an old Intuity and MM 5.1 with Exchange integration running together for my messaging. I am pretty sure (although no one can say for sure on either box) that having both is causing problems. I understand that with...

Good morning all. A couple of weeks ago I started having a problem with a group of users on MM with Exchange integration. The system is acting like this group is a non-subscriber and giving the “please enter the mailbox number” message. I have made changes to the members of the group and turned...

I have a vector (listed below) that I need to add a lunch schedule to. I have two time of day entries in it now for weekends and out of hours. But I'm not sure where to add the lunch TOD.. I appreciate the help. 01 wait-time 1 secs hearing ringback 02 goto step 13 if holiday...

Hi guys, I have a weird one that I need your thoughts on. I am getting complaints from one of my people stating people are calling her "back" at her DID extension number. She never placed the call to them. I had her to start collecting the number(s) from the ones that are calling her. I ran...

Good morning all. I'll admit upfront that I am very new to IP office. Any help with a problem on a new system would be much appreciated. I have a 8.1 system that I need to restrict one set from being able to dial LD calls from. This is a lobby phone in one of my clinics that patients can call...

Good morning all. I am trying to find a way to list all the subscribers that are active in MM. I ran a report under reporting tools, user mailbox statistics and it list "some" of them. But I need to find all of them. Can you clue me in on what would be the best way?? Thanks guys. When is...

Afternoon all. I have something going on with MM that I hope you can help with. A user dials into their MM box, log in and hears the prompts press 1 to review. After pressing 1 the system tells the user to press a digit soon or they will be disconnected. Any of you have an idea on this...

Hi all. I am looking into installing Taske on our system and would like some feedback for you guys on it before hand. Are you using it? Do you have any trouble out of it? Would you do it again? Thanks in advance for your replies. When is the last time you helped someone, just because you...

Good morning guys. I am still in the process of cutting off Intuity and bringing those mail boxes over to MM. I would like to see how many we have done but can’t seem to find anything on how to do it. Mind pointing me in the right direction? I appreciate it. When is the last time you...

I have a one month training class coming up that I will have around 50 people manning the phones. I was asked to see what I could find in the way of a cheap headset for something like this. Any ideas on something almost disposable for training? Thanks When is the last time you helped...

Guys in this thread Thread1496-1593427 and again in this one http://www.avayausers.com/showthread.php?t=33137 their seems to be something with the temp files getting larger than 100 messages you can an “Cannot create file” error message. Is there a work around or patch for this? Clearing out the...