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  • Users: 2Bornot2B
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  1. 2Bornot2B

    Call Qualification code

    Hi all, I have a question about an ACD group. There are some ACD agents that finds the time that the CQ code is available to short. Is it possible to change the time that the call qualification code is available during or after an conversation? Thanks in advanced! Clarence
  2. 2Bornot2B

    ACD Agents

    I have a system in BC11 sp14 and I'm having troubles with one LIM. When i'm trying to put an extension in a ACD group, EMG says that that the LIM is full. 1.Is the max. of ACD agents in one LIM really 75? 2.Is there another solution besides putting an extra LIM near the one i am having trouble...
  3. 2Bornot2B

    Outlook 97 / 2000 public calendar

    is it possible to have a public calendar in outlook without having to use ms exchange? if so how? tnx

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