Search results for query: *

Have I lost my mind? Norstar MICs Rls 7.1 with 2 Caller ID Cards and 5 each Analog POTs lines 16 each T7316e Sets I have 2 Sets that have all 5 Lines set to "Appear and Ring" The other 14 Sets are "Appear Only" on all 5 Lines Caller ID works between the First and Second Ring on the "Appear &...

It has been a long time since I've had to work on these Last time I used a Laptop with Windows 98-SE Of course I don't have anything that old anymore I have a copy of the Admin Software. And of course it doesn't reference any PC's newer than Windows 98. Has anyone had any luck loading and...

Scratching my head Extension 27 and verified it is 27 I have Automatic Line Selection set to go to Intercom first Have even removed the line appearances from 27 But when I go off hook it always goes to Line 1 And if someone is on line 1, it interrupts their call I turned privacy on for all...

Customer swears that this is how their system use to work. 4 CO lines All 4 Lines Ring immediately on Extension 10 for 3 rings Then Rings 3 times on Extension 12 (extension 10 no longer rings at this point) Then Rings 3 times on Extension 15 (extensions 10 and 12 no longer ring at this point)...

I have used Source Numbers on several systems with Embedded Mail. For users to have access to other voice mails by using either "V" or "U" plus the extension number depending on the circumstance. But I have run across a system with 9.0.1100.1003 with Embedded Mail that will not work. I can only...

IP500 V2 9.0, 2 each Combo Cards, 5 each Analog Trunks, Embedded Mail and all 1416 Sets I have 2 Hunt Groups Built Phantom User (without Voice Mail) in each Group Queuing Turned On Voice Mail Turned On Pass Codes Set Voice Mail Answer Time is Set to 1 Second My problem is that once I dial...

New SL1100 Install. Using 5 Analog CO Lines and 6 Digital Sets. And only happens on CO 1 and CO 2. Doesn't matter if it's an inbound or outbound call or Handset or Speakerphone. Happens usually within 2 to 3 minutes of the call. While talking on the NEC side, they lose the background noise from...

OK guys, I haven't had to touch one of these in a long time. We have everyone moved to IP Office now. However inherited a new customer today out in the middle of nowhere. They have an ACS 6.0 with one 308 card and a Partner Messaging 6.0 with a 4 port card. Initially I went down to survey to...

I have a new SL1100 and the customer decide at the last minute today that they want to be able to record conversations a will. I have placed a "Record" Button on the phones that need this feature. And I have those recordings saved to their individual Voice Mail Boxes. The only thing they want...

Ok guys, This is my first NEC SL1100. I seem to have everything working properly. Except for the following: We have a Routing Mail Box built giving the caller two options for dialing. Press "1' (transfers them to Virtual Extension 126). Press "2" (transfers them to Virtual Extension 127). The...

Avaya IP Office 500 V2 9.0.300.949 with Embedded Mail Has Avaya come up yet with a button to toggle back and forth between Day and Night Service when using Time Profiles yet? My day route rings HG200 (4 sets ringing Collective) and then rolls to my AA:Day (which has inactivty set to 1 second...

This one is really strange. I have 3 different PC's. Each one has a different Manger Version on it. #1 9.0.3.0 #2 9.1.1.0 #3 9.1.3.0 I started out on the #3 PC. Tried to convert several files for Embedded VM. Auto Attendant, Announcement 1, Announcement 2 and Greetings. All files were as per...

IP 500 V2 9.0 Embedded Mail I have 3 pots lines that ring into Hunt group Collective Several questions: First I noticed that the 9508 sets are only logging answered calls Is there a way for the sets to log all calls regardless of being answered or not Second I noticed that if i try to call...

IP Office 500 V2 Rls 9.0.0.829 Embedded Mail Custom Recordings loaded on SD Card and named the same as the individual groups I have 3 different Hunt Groups built Group 1 plays the recordings Group 2 only plays when dialing the Hunt Group Extension internally. Never plays when an external call...

Ok, Here we go.. IP Office 500 V2 9.0.0.829 Embedded Mail 3 each Pots Lines 4 each Digital Sets All Lines are in call Route 0 Route 0 has a Destination of Group 150 Group 150 has 3 users assigned with Collective Ringing and Agent Status as Any Call No Answer Timer is at 11 seconds Voice Mail is...

OK. Here I go. IP Office 9.0 Essential Edition and Embedded Mail. I need to set up a Hunt Group for the following purpose. Calls come in and go to AA:Main if not answered by the Front phone after 3 Rings. (this works fine). AA gives them the option to Press 2 to hold for the next available...

Is it possible to give the caller the option to dial out of a Hunt Group Que? Using Rls 9.0 Essential Edition with Embedded Mail. I have it going to the Hunt Group Mail Box when it Times Out. But they would like to give them the option to Dial Out to Leave a Message if possible. Thanks

IP Office 500 V2 Rls 9.0 I Have several Information Only Mail Boxes built. And I have Custom Greetings loaded that play when you get the Mail Boxes. They Play once and then let the caller leave a message. I have gone through and and Pressed "4" to save it so that it Loops. But it never does...

I need to load some custom recordings on an IP Office 500 V2 Rls 9.0 Essential Edition. These are for my Auto Attendants, Que Announcements and some mail box greetings. What folder or folders do these belong in? I have found all of the info on the help guide as to how these need to be...

Ok. I'm completely lost here. I have a file named holdmusic1.wav and I need to get it in to the system. As per the help document. The file is built as per Avaya specs and only 30 seconds long. There will not always be a PC connected to it with Manager running. So if it needs to reboot for any...